Quality Inn & Suites Metropolis I-24

Not a place I would...

Liked: Comfortable beds and good water pressure in shower.
Disliked: Hotel is run down and smells stuffy. Carpet in hallways hasn't been cleaned in ages. Bathroom towels paper thin. Staff extremely unfriendly, speaking insufficient English. Check in took forever. Had to go back because doorkey didn't work. Breakfast area is a joke. Decided to eat out.

Room clean, bedding comfortable. Red...

Liked: Breakfast typical of high carbs. Waffle machine not working
Disliked: Coffee too strong!!

Very good

Good

Liked: Clean, friendly staff

Very good

Exceptional

Liked: Good

Good stay, we would definitely...

Liked: Location and staff was very friendly
Disliked: Pool area was nice but could use a bit of a upgrade like the rest of the hotel

Superb

Liked: Just ok for breakfast; need more selections available
Disliked: Need fresh fruit, eggs, pancake machine was broken

Horrible experience

Liked: There honesty wasn't much that I did like about the stay.
Disliked: I didn't like that I felt rushed for check out. I was woke up early with a call and then 2 other calls after that and it wasn't even time for check out. I also didn't like that there was no late check out even offering to pay for a late check out. The customer service wasn't good at all. Also, we only got to use the pool for a hour and then was told it was closing. I will NOT stay there ever again.