Quality Inn & Suites Matthews - Charlotte

Exceptional Service

Liked: Sandy gave me an exceptional experience. Very nice, always smiling and helpful to me!!!!

Good

Superb

It was excellent

Liked: Our house keeper was a delight.

Clean and comfortable stay at...

Liked: Great value! Comfortable, CLEAN, and quiet! I'll definitely be staying there my next trip to Charlotte.

Underwhelming this was my first...

Liked: Did not attend breakfast.
Disliked: The hotel is remodeled however I did not like that my room had two doors and the couch has stains and the floor was not remodeled properly half of it had old tile. Didn't like that the resident next to the office was outside drinking each night in front of check in.

Good

Exceptional

Disappointing

Liked: The staff was amazing
Disliked: The bed was no comfortable like my last stay, the internet wouldn’t work, and the bathroom smelled like sewage.