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AustraliaQuality Inn & Suites Mackinaw City Beachfront Guest Reviews
Overall Average Score:
Disappointing (2.3 out of 5)
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Podeweltz Fri, 8 August 2025
Bad
Liked: Location
Disliked: The pool was dirty. No lights on for hot tube. Not enough water in hot tub. No breakfast. Didn't disclose that. I won't stay here.
Rajabali Thu, 7 August 2025
Bad
Anonymous Mon, 4 August 2025
Poor condition place
Disliked: The room has a mold on the ceiling and some part of the carpet was wet. Also not so much clean. At first they didn’t do anything and after i spoke with the manager they give me a new room.
Francisco Sat, 2 August 2025
the worst of my history
Disliked: We found a bat flying in room #224 when we opened the door. We left and asked for another room and reported what had happened. The room they gave us was #115. We found the dirtiest and dampest room I had ever rented. It was 2:30 am. Tired and no options, we had to sleep there. The next day we reported it to the lobby and they laughed and didn't believe us. We went to check the room and couldn't find the bat. They made me believe I was a liar and laughed mockingly.we checking out early , They did not accept a refund or any type of discount for early check-out. honestly my opinion this unrecommendable.
Kevin Tue, 29 July 2025
Good
Liked: Location
Disliked: I had to ask 3 times for extra towels and cloths
Rick Fri, 25 July 2025
Nice night
Liked: Room veiw
Disliked: Everything was great
Anonymous Fri, 25 July 2025
It was barely tolerable
Disliked: The room was damp, carpet was filthy and 50+ years old, everything was old and could only see TV from one of the beds, there were bugs in the room, bathroom and door between rooms barely closed due to humidity, staff was never at the desk, cars parked RIGHT in front of our room/door, wallpaper peeling off the walls
Elmin Wed, 23 July 2025
Passable
Liked: The hotel was close to the downtown area and other restaurants.
Disliked: The hotel was dirty, the entry door to the room was covered with bugs and flies, especially at night. The balcony door was covered with bugs. The balcony wasn't clean, so i didn't go on it to enjoy the lake view. That was disappointing. Beach area was dirty, so i didn't even go swimming at the hotel beach. TV stand was dusty, and dead flies all over it. I dont think housekeepers do any cleaning besides washing the sheets. I was very disappointed. I was expecting a better room for the price. Will not recommend and would not recommend it to anyone, nor will i stay here again. Thank you.
Tim Tue, 22 July 2025
Passable
Disliked: The staff was very cold and rude. The pool and hot tub area was not clean.
Anonymous Mon, 21 July 2025
The beachfront room made up...
Liked: The beachfront was wonderful with the back porch. Sat out and watched the waves for a while
Disliked: The over all grimy look outside and the mass of bug at the door. It was hard to get in the room without letting them all in. It was hard to find any available parking. Online said there was a breakfast included and was not able find where and no one directed me to it.
