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AustraliaQuality Inn & Suites Lubbock Guest Reviews
Overall Average Score:
Pleasant (3.45 out of 5)
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Melody, Hermleigh, visiting Cook's Garage Lubbock Mon, 15 April 2024
Liked: 2 rooms were good and the third room had a broken window on the ground floor. Bad odor in room and curly hairs in sink. When we complained they only put a sheet over the window. Totally unacceptable.
Disliked: Unrentable room that we were assigned. Smelled bad - not clean. Broken window that could not be locked.
Crystal Mon, 21 July 2025
Very good
Wood Sat, 12 July 2025
Bad
Slatton Wed, 9 July 2025
Exceptional
Courtney Mon, 7 July 2025
Exceptional
Anonymous Sat, 21 June 2025
Very poor
Liked: Nothing
Disliked: The rooms had roaches. I changed rooms twice. I wanted to leave but we arrived in town late.
Edgar Mon, 16 June 2025
Exceptional
Morales Thu, 5 June 2025
Exceptional
Danzy Mon, 2 June 2025
We couldn’t even make it...
Liked: Nothing
Disliked: Door wouldn’t latch properly. Didn’t feel secure. Room was dirty and had bugs. We couldn’t even stay one night and when I tried to get a refund for the second night I was told I couldn’t.
Anonymous Thu, 22 May 2025
Disappointing
Anonymous Mon, 19 May 2025
Felt violated for what we...
Disliked: It was graduation week in Lubbock and the rates were inflated. I would expect the staff to have had breakfast ready before 7:00 not starting to get it ready. The staff were friendly when checking in. This motel is old and I stayed at a similar type of motel in Wichita Falls owned by the same chain for $93. This one was $350 for one night.
