Quality Inn & Suites Loves Park near Rockford

Hotel was alright. Cleaning lady was friendly and professional. Check in lady wasn't very friendly. Hotel room smelled of cigarette smoke. The guy that was at the front desk at night was friendly and professional. Disappointed to find out that an Uber would cost us almost 80 dollars to travel to and from the raceway from this hotel which was roughly 12 miles total.

Liked: Cleaning lady was very friendly and professional.
Disliked: Room smelled like cigarette smoke and front desk lady was not very friendly.

This hotel has a great...

Liked: Breakfast was adequate. I liked the hours they were open. I like the personnel at this hotel. I like they have Wi-fi. I like that I can control the heat. I like that they have a pool and exercise room.

Very good

Liked: Clean, quiet and close to location
Disliked: No shampoo or body wash available

Very good

Liked: It was clean and quiet
Disliked: Breakfast could of been better.

It was a good value...

Liked: Location
Disliked: Cleanliness

Good

Bad

Disliked: Staff was extremely rude, no one working the front desk. Had to page them with the phone and when they came down he was condescending and rude.

Passable

Disliked: It needs maintenance. Ice machine on our floor broken. Towel bar fell off the wall. Toilet rocked. Towels mismatched and skimpy. The elevator didn't sound like it could make it .

Exceptional

The room wasn’t clean at...

Liked: Location is close to my family and events
Disliked: People above me so loud kids running up and down the halls