Name: Quality Inn & Suites Liberty Lake - Spokane Valley
Address: 2327 N. Madson Rd., Liberty Lake, WA
Telephone: (888) 323-5826

Quality Inn & Suites Liberty Lake - Spokane Valley Guest Reviews

Overall Average Score:

Pleasant (3.45 out of 5)

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Loved the people working there....

Liked: Redoing the place. Looks like it will be great when done!

Bad

Liked: Convenient locatio
Disliked: I left my fabric covered ice pack in the freezer. I realized this a few hours after checking out. It had not been turned into lost & found by the housekeeper. The desk staff were unable to locate it.

Ok stay

Liked: Glad they were working to improve the facilities
Disliked: Bathroom tile was either unfinished or poorly finished. TV was not connected to the cable. I figured out that it was attached through another input. Had I been less tech savvy, I would not have been able to watch TV

Exceptional

Good

At half the price it...

Disliked: Place was under construction. They upped the price for a local event

Bad

Liked: Under construction. Loud, dirty. Did not stay!!!

Lame won’t do it again

Liked: It would have been nice if there was info about the construction going on and how inconvenient the convenience hotel became for me and my family looking for a pool on a hot day
Disliked: The customer service was horrible and so was the accommodations. No stars do not recommend. Hair in the bed upon stepping in room and hair in bathtub . No one cared not even the hotel or booking.com

Horrible. Worst place I've ever...

Liked: The staff was nice
Disliked: Pool was closed and we were never told . Same with the gym. The main reason we booked this hotel was for the pool. The entire place smelled like paint. There were construction workers smoking marijuana by the back exit door didn't feel like our vehicles were safe. Horrible experience. I would warn people not to visit here

Terrible stay. Stay somewhere else

Liked: The pool was nice.
Disliked: We booked a double queen and 2 months in advance. We arrived to a queen with a couch pull out. Our room was dirty upon arrival with sticky floors, crumbs/glass shards on surfaces, gross stuff in the bathroom, and no linens for the pull out bed. We had requested the correct room but told they were “sold out” so they wouldn’t change are our room. We had to have them reclean the room. Construction was everywhere and there was a scent in the hotel that was awful. Onsite management was no help and unapologetic. A sensory nightmare for those with children needing extra support.