Quality Inn & Suites Lexington near I-64 and I-81

OK.

Liked: Very comfy bed, very clean.
Disliked: ongoing construction. I have stayed here twice. Worst coffee anywhere. Never have plain creamers - probably because people have to use so much to try to make old coffee remotely drinkable. Mediocre staff - dismissive with guests - do least to get by.

Exceptional

Liked: Wonderful location. Close to a charming movie drive in, natural bridge safari zoo and restaurants.

Probably would not stay there...

Liked: Location
Disliked: Hotel is under extensive renovation. No breakfast and place was a bit tore up. I did not know this when O booked

Bad

Liked: No breakfast and I paid for breakfast

The room was clean and...

Liked: The hotel was under construction and remodeling was on going. Our room was finished and in excellent condition. We were provided free coffee.
Disliked: Unfortunately my credit card, discover was charged twice and I am having to deal with this problem. The Lady at the front desk couldn't find my name or confirmation number. Could not help me with the double charge for one night stay. I had to contact Discover to let them know. I had to call back to speak with the manager, Neil. He said that he would take the extra charge off of my card, but I would have to wait 3to 5 days before it would go off. He sent me a receipt with an adjustment for the extra charge of $119.91. I will still have to wait to see if everything has been honestly corrected. and will have to contact Discover to let them know if this problem has been corrected.

Good

Disliked: Pool was not open

It felt like a deserted...

Liked: They looked deserted. Under construction. I think it should have told us. No breakfast. Couldn’t wait to get outta there.

Not going again

Liked: There was construction and no cable
Disliked: Working cable and breakfast

Fine for a night.

Liked: The building is old and run down. In my room, the ceiling had cracks and the bathroom...ufff. It felt like you were going to rip the handle out of the wall when you were turning on the shower because it was so loose and the same with the shower head trying to adjust it. The carpet was grungy and I walked barefoot for about 2 seconds before deciding "nope". But it was quiet, there were no bugs and the bed was comfortable.
Disliked: The building is old and run down. In my room, the ceiling had cracks and the bathroom...ufff. It felt like you were going to rip the handle out of the wall when you were turning on the shower because it was so loose and the same with the shower head trying to adjust it. The carpet was grungy and I walked barefoot for about 2 seconds before deciding "nope". But it was quiet, there were no bugs and the bed was comfortable.