Quality Inn & Suites Las Cruces - University Area

Great value if you don’t...

Liked: Beautifully remodeled rooms, nice pool, good breakfast
Disliked: Air conditioner didn’t cool our room

Disappointing

Disliked: Had to pay an extra $30 for a room down stairs

Passable

Liked: Someone left broken pills on the floor on outside of bathroom, so vacuuming wasn't good, makes you wonder what else was left behind. Fridge and microwave could have been plugged in. Especially the fridge, we weren't a drop in. Not being allowed to take the free breakfast out of the building is not friendly. I prefer to eat privately. Area was safe, conveniently located for us.

Disappointing

Liked: THE FRONT DESK LADY WAS VERY NICE IN THE MORNING WHEN CHECKING OUT.
Disliked: Room never got cold.The a/c unit would turn on and off blowing cold air then hot air. Spoke to the front desk and he said that's just how it worked.

Pleasant

Disliked: It was 105 degrees the day I arrived. The air conditioning was OFF in my room and it was 105 inside the room. Took several hours to cool off. They need to turn on the AC, especially for people, like me, who have reservations and have pre-paid. It was miserable for 3 hours. Disappointing stay.

Pass

Liked: The room had a fowl smell but the hotel was sold so we couldn’t move. The next morning found the culprit….. rotting, moldy food in the microwave. The office called my room at 11:30 pm to ask me if I had a cat. I told them I had dogs at check in. They were determined I also had a cat. Extremely rude! Next morning I saw a cat in the window of the room next door 217 to be exact.
Disliked: I liked the location . (Reversed sentences) Air was also off and took 3 hours to get the room to a comfortable temperature.

Very poor

Very good

Liked: ?

Disappointing