Quality Inn & Suites Kingston Guest Reviews
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|8.4 miles from Kingston centre|
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Janet Sat, 30 September 2023
Close to 401. Far from...
Liked: check in and check out.
Wei Sat, 30 September 2023
Melissa Fri, 29 September 2023
Steve Thu, 28 September 2023
Heber Tue, 26 September 2023
Danielle Tue, 26 September 2023
New, clean and comfortable!
Liked: Beautiful hotel. Everything was new, clean and comfortable. My hotel room was spotless. The staff were friendly and the breakfast was good. The value was incredible and I highly recommend it!
Matt Mon, 25 September 2023
Ravinthiran Sat, 23 September 2023
Thomas Fri, 22 September 2023
Disliked: When I booked this property I had been doing prior searches for my daughter for her 30th birthday. This was in July and I needed a room that night in Kingston. I had forgot to switch the month date in my search, my fault! When I showed up to stay that evening at the hotel they told me I had no reservation and would not refund my money. I now had nowhere to stay and was out a couple of hundred dollars. They said, “you still have the room in September”. I asked to refund the booking and was denied. This is a brand new property by the 401 in Kingston ON and they fill up every night with travellers. They would have easily sold that room booked for 2 months away 10 times over. Instead they were rude and refused to help me out. I then spoke with the people at Booking.com and they also denied me a refund. I have used this app for many years but will now look to other apps. Terrible customer service
Jeff Tue, 19 September 2023
Liked: Parking easy, great breakfast, tidy room
Disliked: Toilet loose, shower door hard to roll