Quality Inn & Suites Kansas City I-435N Near Sports Complex Guest Reviews
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|6.8 miles from Kansas City centre|
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Steve Sat, 12 June 2021
Find another place to stay...
Liked: Breakfast wasn?t available even though it said it was included in the booking.
Disliked: The hallways smelled like smoke and so did the room. There are holes in the walls and trash on the floor in the hallway.
Anonymous Wed, 9 June 2021
Liked: Good water temperature and pressure. Beds were ok. Easy to park large moving truck in back parking lot.
Disliked: Ok but not great. Lobby smelled of smoke and late night front desk staff barely got us checked in and gave us no information. They didn't have the room we reserved but we got a room. No breakfast due to covid but we had to ask. Hallways and stairway carpets very dirty. Mask sign on door but no one wearing masks. Room was non smoking and thankfully didn't smell of smoke like the rest of the hotel. Air conditioner loud but cooled the room. Lots of broken fixtures. Currently under renovation.
Larry Wed, 9 June 2021
Disliked: Adjacent rooms had loud activity including frequent door slams until 3:00 am.
Charles Sun, 6 June 2021
Could have done so much...
Liked: It had a bed an tv. Had plenty of plugins.
Disliked: Had booked a 3 day stay and was kicked out on the 2nd. The bathroom was dirty. They didn't do anything to the room after first night, no clean towels, vacuum, make bed. There was no amenities, just a bar of soap. No chair for the desk. Parking area had huge holes in it. Sidewalks were very broken up. Was advertised with breakfast and pool and was informed neither was open because of renovation, which was not on the website. Over charged for the room.
Joleen Thu, 3 June 2021
If you?re looking for crack...
Liked: The staff were all friendly to us other than ignoring The responsibilities of coffee and breakfast and cleanliness and could have cautioned us not to stay there
Disliked: The carpet was so disgusting our feet stuck to it and I had to wash a sticky black film of glue off my sons feet..... sketchy people hanging out all over and knocking on random doors looking for people...a cop in full body armor walking through the halls.....people in the common areas having heated arguments about money.... absolutely no breakfast or coffee offered downstairs as advertised.... swimming pool closed
Kenneth Tue, 1 June 2021
We were very glad we...
Liked: Bed was Ok, but that is about the only positive thing we can say about our stay at this property. Nothing else was up to expectation. Room was smelly and dirty, maid service was not available (though this was explained as being the result of the pandemic).
Disliked: See above and at check in I waited about 15 min before I saw anyone, except for security who was busy with the police who were present. Breakfast was not available but this wasn't explained at check in, nor was the pool available, again not explained. Hotel overall would get a zero star rating from this traveler.
Paula Mon, 31 May 2021
Duane Mon, 31 May 2021
Terrible and I'm going to...
Liked: Didn't exist
Disliked: Breakfast didn't exist nor was there any coffee make or coffee in the lobby. We had to go to a convenient store down the street to get coffee. No room service attempted during our 2 day unfortunate reservation, no tissue in bath room and had to go to the lobby to get a box, chair's fabric arms were so soiled, I put misc on it to feel comfortable in setting down, appeared to be blood spots on and around the bathroom door and more! ...Addionally, I was required to put up a $100 security deposit which was never mentioned on the booking site where it was also mentioned pet friendly only to be required to also pay $20 per day more...We travel a lot and this is one of the worst experiences I've had in 30 years!
Yareli Sun, 30 May 2021
Very bad smell, location, security
Liked: Tbh nothing
Danielle Sat, 29 May 2021
Liked: The location was ok for the price. Was not expecting it to be located at the end of a road in the back.
Disliked: The hotel looked dirty from the outside...more like a motel. When we got to the room... The bath tub had rust spots at the bottom and the sealant around the tub was peeled off in some places.