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Quality Inn & Suites Hagerstown eef - (855) 338-9955
Quality Inn & Suites Hagerstown, 920 DUAL Highway, Hagerstown, MD -(855) 338-9955
Area: Hagerstown
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BOOK ONLINE OR CALL - (855) 338-9955
3.11
HOTEL RATING: 
PLEASANT
3.11 out of 5 (162 Ratings)
1.3 miles from Hagerstown centre
BOOK ONLINE OR CALL - (855) 338-9955
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Hotel Description
This Comfort Inn & Suites hotel is near the Hagerstown Arts and Entertainment District home to the Maryland Theater with year-round performances and events some featuring the Maryland Symphony Orchestra. Guests of this hotel can enjoy many Hagerstown events including the Western Maryland Blues Fest. Guests can enjoy nearby local attractions like the Hagerstown Roundhouse Museum Hagerstown Speedway Antietam Battlefields Hagerstown Suns Baseball Mason Dixon Dragway and the Washington County Museum of Fine Arts. Guests can enjoy the hotel's newly renovated rooms and a fitness area. Amenities include free breakfast with hot waffles free high-speed wireless Internet free weekday newspaper free local calls. All guest rooms include flat-screen television with cable pillow-top mattress refrigerator safe coffee maker microwave hair dryer iron and ironing board. Some rooms offer a desk lowered vanity area and sofabed. Business travelers can appreciate conveniences like copy and fax services. Guest laundry service is available as well as plenty of parking. This is a nonsmoking hotel.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Breakfast
` Free Parking
` Pets Allowed
` Golf Course
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` vending machine
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Non-smoking property
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Quality Inn & Suites Hagerstown Guest Reviews

Overall Average Score: 
Pleasant (3.11 out of 5)

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4

Very Good - 4 out of 5

Kelli, visiting Cancun Cantina West Mon, 18 November 2013

Liked: It was very quiet. We had no complaints and the breakfast was good.

2.5

Fair - 2.5 out of 5

Vickie Fri, 1 July 2022

Passable

4.5

Wonderful - 4.5 out of 5

Lon Thu, 30 June 2022

Superb

2

Disappointing - 2 out of 5

Shannon Tue, 28 June 2022

I probably would not stay...

Liked: The staff was friendly.
Disliked: The smell of the whole building stunk like old, stale cigarettes. Carpets need scrubbed, and the back door was broken for easy access to anyone with out without a key to enter.

5

Exceptional - 5 out of 5

Bakari Mon, 27 June 2022

Exceptional

2.5

Fair - 2.5 out of 5

Julie Mon, 27 June 2022

Passable

2.5

Fair - 2.5 out of 5

Andrea Mon, 27 June 2022

Passable

1.5

Poor - 1.5 out of 5

Stephanie Sun, 26 June 2022

Poor

Liked: The staff were pleasant.The breakfast was a bagged breakfast and had breakfast sandwiches and yogurt and a muffin so it was decent. That?s about it.
Disliked: The minute we opened the door to our hallway you could smell smoke, the room smelled of smoke and some other smell that wasn?t pleasant. I don?t know the area but we arrived late at night and definitely did not feel safe. The door frame looked broken also. The bed was not very neatly made. The bathrooms have rust all over and definitely are dated. The furniture was all damaged and torn.

1.5

Poor - 1.5 out of 5

Sandy Sun, 26 June 2022

Dirty and smelly.

Liked: Comfy bed.
Disliked: Filthy hall and stair carpets and stale smoky smell everywhere, even in "non-smoking" room. Soiled ice container in my room, hall ice machine not working, corroded battery in non-functional remote for TV, shower head fitting leaked, squirting foor and wall.

3.5

Good - 3.5 out of 5

Anonymous Sun, 26 June 2022

Good

1

Poor - 1 out of 5

Marc Sat, 25 June 2022

Take this property off your...

Liked: The hotel manager, Shy, was nice but she promised to call me to offer a credit on the room and never called. Night manager, Path, was not helpful. He didn't know how to operate the computerized check in process. When I complained to him about the room and hotel conditions he said, "So what do you want me to do? Talk to the manager." Not much to like about the hotel.
Disliked: The attitude from the night manager, Path. The failure for the hotel manager to call me, as promised, the customers roaming around the hallway at 3:00, 4:00 in the morning, the freezing cold room and the shower drain was clogged.

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Quality Inn & Suites Hagerstown 920 DUAL Highway, Hagerstown, MD