Very poor

Disliked: very old floors in room were slanted hard time to find in a residental area

Very good

Liked: Staff was fantastic! They were always courteous & helpful.
Disliked: I was on the first floor ... fairly close to the lobby & pool entrances & very close to the elevator. There was quite a bit commotion early on in the morning, which is to be expected. My suggestion is requesting a room away from this location.

Passable

Disliked: floor sinking bath tub dirty needs serious updating

Exceptional

Disappointing

Liked: None thing i left early it smell like smoke weed n cigtt. N the stuff was mean in front desk she made me uncloge my own toilet not happy at all
Disliked: Nothing

Exceptional

Awesome Stay

Liked: Everything was perfect ! The Hotel was noce and clean ! The staff was Absolutely Amazing ! Great Customer Service ! Ms. Shirley was just the Sweetest !

The room we were in...

Liked: Breakfast was all right. No problems.
Disliked: No problem with breakfast.

Passable

Liked: They were willing to move us to other rooms.
Disliked: The first room we were given had a washcloth under the mattress, so they switched our room. Our next room the mattress cover was stained and mildewed. At this time I was ready to request a refund, but we were staying as part of a group, so I requested one more room change, which they graciously provided. This room still had all kinds of hair and food on the bed skirt, but it was late so we decided it was our best option. It appears that the bed skirts and mattress covers are rarely changed...