Quality Inn & Suites Galveston - Beachfront

Good

Passable

Liked that we had walking...

Liked: It was close to restaurants and near the beach
Disliked: How rude and unprofessional the staff was and especially the General Manager that wouldn’t help instead was worried about something going wrong after the other lady told it had already been taken care of.

Great service and location for...

Liked: The location was excellent next to the few fast food chains, great restaurant next to the front door, Kroger 2 min walk, beach across the street.Super friendly stuff, hot breakfast with great add ones for waffles during weekends, grilled vegetables and cheese omlet.Ms Alba and her helpers at the breakfast cleaning tables and adding food all the time.Hotel although it's old facilities is with no odors in the hallways and stuff is putting extra effort to clean it all the time, towels and basic cleaning every day, full cleaning just ask.When we arrived received text message from the customer service and anything that you need just text and they respond quickly and resolve any issue.Beds were super comfy!Great stay for the family vacation.Also Rainbow caffe is 2 min drive just FYI All rooms are with the partial sea view.There is indoor pool that we didn't have time to visit.Great hotel and service for the price.
Disliked: When we arrived, ac smelled bad because of high humidity, but after reporting, they changed the filter in like 2h and everything was great after that.

Exceptional

Very friendly welcoming staff, clean...

Liked: The breakfast was delicious, had a very good choice of food.
Disliked: No outdoor pool but were able to have access to the pool adjoining property.

We are probably not using...

Liked: Location is very good. Right where we wanted to be.
Disliked: Beds terrible. Refrigerator didn’t work.Housekeeping only emptied trash but they were nice and polite. Internet was unreliable.

Very good

Very good

Liked: Location near beach. Friendly staff.
Disliked: Mattresses are thin