Quality Inn & Suites Frostburg-Cumberland Guest Reviews
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|2.0 miles from FROSTBURG centre|
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Michael Sun, 4 June 2023
Bart Tue, 30 May 2023
Jill Thu, 25 May 2023
Comfy but disappointing breakfast
Liked: The beds were very comfortable and I loved the pillows. I even looked up to see if I could purchase them for myself! The room was very neat and clean.
Disliked: The breakfast was a disappointment. The yummy looking waffle posters that were all over the lobby falsely led us to believe we could have waffles in the morning. No waffles, okay... automatic pancake maker, it will do... no, pancake maker didn't work. So sad. I managed with a muffin and a round "scrambled" egg. In the room, the air conditioner caused the curtains to pillow out making it look like someone was standing in the room! I had to use my shoes to push the curtain back on the window ledge to avoid that and to actually have air coming into the room instead of up the curtain!
Michael Sat, 13 May 2023
Lantz Tue, 9 May 2023
I will stay here again...
Liked: The breakfast was part of the value. The location was terrific for my purposes.
Mark Mon, 8 May 2023
Keegan Sun, 7 May 2023
Good location too noisy
Liked: The hotel had great area for walking dogs
Disliked: It was too loud. I heard people talking, cars locking, the unit in the room was loud. I would have been better off sleeping in Walmart’s parking lot.
Theodore Tue, 2 May 2023
The Hampton is a few...
Liked: we only made it to the lobby. It could be cleaned a little more and the staff could definitely use a lesson or two in manners and common decency.
Disliked: we had confirmation of our room but the hotel was making more money off of large groups staying so our reservation was “lost”. The person working refused to look to see if there was another room available.
Colleen Mon, 1 May 2023
The rooms were fine ,...
Liked: The rooms were fine , the breakfast was also fine.
Disliked: When got there they asked if we had pets, I said yes. They checked us in , I filled out the form that stated I had 2 dogs. I proceeded to go to my room and unload . We were in the room for about 30 minutes when we received a phone call, no one was there so I went up to the front desk to inquire, they then informed me that it would be a $68.00 charge for my dogs. Wow, was I surprised this was not disclosed in the booking. I told the owner I needed to make a phone call , he then insulted me by saying don’t try to sneak my dogs in he has cameras. Very disappointed with the owner since I had already informed him I had 2 dogs. Also, there was some guy in the back parking lot in his car doing something, Not sure what but when I came back his windows were busted in, he was very sketchy.
Michael Mon, 1 May 2023
Nice property. Always less expensive...
Liked: Met expectations.
Disliked: No pool.