Quality Inn & Suites Frostburg-Cumberland

Good

Very good

Passable

Exceptional

Never again

Liked: Beds were not too hard. The breakfast was ok.
Disliked: The girl at the front desk Milea(sp) was very rude. She acted like I was bothering her. She stated that there was no reservation under my name or under the confirmation number I gave her. There was a room under my son's name, which I never gave any info on. The rooms were supposed to be next to each other, they were down the hall. Their website stated a hottub. There was none or a pool. The gym was in another building, my son asked after 6:30pm, they went out in the rain to the building to discover it closed at 6. Milea could have told them that. The room above us was very loud and stomping around all night . Someone was smoking pot in the hallway at 2am. There were stains on the rug and blankets. The bad just keeps on going.

The facility was terrific. We...

Liked: The breakfast was very good with many selections. The eating area was crowded, not adequate for the size of the motel.
Disliked: We had our dog with us. She was disturbed by the sounds of other dogs and children during the early hours of the next day: 2 am. We did not call the desk to complain.

Very good

Liked: Location

Good

Liked: Easy convenient
Disliked: The carpet was pretty dirty in my room

very nice and comfy