Quality Inn & Suites Federal Way

Liked: Classy; clean and quiet; front desk girls were wonderful!

Overall ok

Liked: Off the freeway
Disliked: Room smelled too much like Clorox

Exceptional

Not recommended.

Liked: Location is on a major road more or less in a strip mall. However it was not noisy so they didn’t matter too much. However the rooms are extremely outdated. The carpet had stains on it and was sticky. The bathroom was very old (1980). Plastic shower curtain on a metal rod was attached to a large bracket that was falling out of the wall. I was supposed to stay 2 nights - working in the area. The fire alarm went off in the middle of the first night so everyone had to go outside while they checked the rooms. There was no fire - probably someone smoking in their room! We didn’t go back in for 1.5 hours. So I was exhausted when I had to wake for work 4 hours later. The staff never apologized or acknowledged the incident. They should have comped the rooms or done something. I checked out the next day due to all the above. The woman behind the desk made no attempt to credit the night I was not stating, acknowledge the fire alarm, etc. she could have cared less. I do not recommend this place. I will say at least sheets were clean and the bathroom although falling apart was at least sanitary.

Superb

Good

Liked: Location
Disliked: Bed should be replaced

Poor

Exceptional

Bad

Superb