Quality Inn & Suites Federal Way, Federal Way

Liked: Classy; clean and quiet; front desk girls were wonderful!

Good

Good location, room was okay,...

Liked: Location
Disliked: Front Desk Clerk was ALWAYS outside smoking. When I arrived i waited inside for her to finish smoking before checking in. I came down from my room to borrow scissors and there was no one at the front desk. I went into the Breakfast Room/Kitchen looking for scissors and she walked in and told me to get out and meet her at the Front desk. I advised her I stood in the lobby for several minutes waiting and when no one showed up I went looking. Rude response.

Great value for a decent...

Liked: Room was clean and quiet (3rd floor). Finishes are not luxury but adequate. Breakfast was an added value with enough protein choices for those who need to limit carbs. Coffee was OK annd there were juice and milk choices. Overall a good clean value stay.
Disliked: A sign at the Hwy 99 access would be helpful as the hotel is well back behind the Banner Bank and other businesses.

It was ok

Liked: We were suppose to pay $100.49 + tax, I was charged $165.00. Not happy
Disliked: That I could pay what you guys promised me

Bedbugs

Liked: Quite
Disliked: I do not want to give them any point. Some how I can't give them 0/5.Got bitten by bedbugs. Quality inn did not help. All they said let us check for 10 min. And then we can not find it so we can not help. Contact headquarter and tried to help me but they wanted me to join there membership without solving problem. I do not recomand this place at all. I will be posting some pics on google review where I got bitten.

ok near airport

Liked: Nice room with little kitchen and good comfort , not to far from airport. Compensation for alarmproblem
Disliked: alarm during 20 minutes in the night

It is a friendly ,...

Liked: Pool area very nice and comfortable. Breakfast had good variety and tasty. Bed and roimi very comfy. Staff at all levels accommodating and friendly
Disliked: Music in pool area. Need. Description of nearby restaurants and distances. The room overlooking auto repair parking lot somewhat noisy. I am sensitive to noise, have chronic pain and sleep during days. Difficult to reach and use shower nozzles and seat.