Quality Inn And Suites Romulus Guest Reviews
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19.5 miles from Detroit centre |
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Isaac Tue, 23 April 2024
Exceptional
Liked: Excellent hotel and great price. Friendly staff. Only paid $35 and they even waived the deposit because I was broke. Pro tip you can get here from the airport without paying for an Uber. Take a Hertz or Enterprise rental car shuttle and walk across the street. They have a free shuttle back to the airport. Clean rooms and quiet halls despite the renovations. Next to a store so easy to get food anything you may have forgotten. Will stay here when I come back next month.
Brandi Fri, 12 April 2024
Good
Antonio Fri, 5 April 2024
Great stay, great staff
Liked: Clean
Disliked: Nothing I liked everything
Janine Wed, 3 April 2024
Good
Liked: No brea
Crystal Mon, 1 April 2024
Bad
Liked: Well this place is mismanaged by Heather Davis the whole building should be remodeled not half and half because all the rooms is messed up with plumbing issues I stayed for 4 days at room 218 was ok but then me and my husband rented 219 next door and we was trying to get away from our molded property that injured us but we ran into a moldy room at 219 mold all in the bathroom we tuk pictures and also made a report with corporate we also informed our lawyer this made our injuries worse my husband and I had a mold asthma attack and sinus infection this place is not professional not even clean I miss the old management there were no issues fyi no breakfast at all they say they remodeling but that has nothing to do with servicing your clients breakfast just close this business please I hate this hotel the manager Heather came in my room yelling at me and my kids I told her that my family was ill from mold toxicity but she just keep yelling. I knew it was the plumbing when we checked into room 219 someone left a toilet full of thesis and we told the front desk instead of offering us a room they offered us a plunger for I wish we never even went there never again.
Disliked: I didn't like the molded bathroom in room 219 I also didn't like how Heather Davis the manager came in yelling at a black family that was rude and very discriminatory how is this even fair
Corey Sun, 31 March 2024
Customer Satisfaction
Liked: I loved the convenient location next to the airport and the new upcoming renovations.Great customer satisfaction and friendly staff.
Disliked: The hotel wasn’t informed of my holding deposit because I reserved through a third-party website.
Hudson Fri, 29 March 2024
Bad
Liked: Very old an out dated
Christopher Thu, 21 March 2024
Very people only told me...
Liked: There was no breakfast.Or gym The staff told me the breakfis not happening. The gym is out of action as well.
Disliked: Me staying somewhere else.
Mcintyre Fri, 15 March 2024
Exceptional
Robert Thu, 14 March 2024
Great staff quite
Liked: Left you alone
Disliked: Parking was a nightmare, dead roach under table, room wasn't cleaned before but had fresh sheets.