Quality Inn & Suites Coliseum

I almost turned around and canceled. I was checking in at 3pm and apparently right at shift change. The morning employee was really pleasant and she started checking me in, but turned it over to the oncoming desk clerk. Something went wrong and it didn't keep my signature after running my card for my deposit. It shouldn't have been a big deal and I didn't argue with her about "not having signed it" and I finally did say "I'm sorry I thought I did sign the first time" after swiping my card a second time and getting a rude comment about needing to be sure and sign it this time. She called me deceitful. And I was positive I had signed initially (confirmed with the first clerk when I checked out) and didn't mind having to do it again due to system error. I almost canceled my stay.

Liked: It's location is pretty close to Piedmont Hall.
Disliked: The lady checking me in was extremely rude.

Not much to say - we only stayed one night. Average hotel; the decor was blah but the pillows I really liked.

Liked: Nice staff; clean.
Disliked: The rooms looked kinda blah.

Exceptional

Poor Quality Experience

Liked: The front desk clerk (Lady) was professional and friendly. However, one bed was comfortable & we liked the pillows but one bed was wobbly.
Disliked: The grass needed cutting, some tacky bricks covered in blue plastic was sat in front of our parking spot at room 102. The shower was old and looked like something in a murder movie; paint on the curtains, comforters didn't match, bed on the left was comfortable but the surroundings were not good; unsavory looking characters hanging around; bikers, etc. I was concerned someone would bust into the door anytime. That's the vibe it had.The cleaning lady does a good job with what she has to work with. If I were a part of the staff, I wouldn't want to work there. I didn't get to make it to breakfast.Owners need to step up their game and renovate inside and out!

It met our needs

Liked: Breakfast was not as good as what most Quality Inn's offer

Very poor

Exceptional

Affordable but dirty. Should've only...

Liked: In a bad area of town with beggars nearby. Dirty room not cleaned well. Soiled furniture. And a bedbug was in the bed when I woke up. I was scared. Yes it was handicap accessible.
Disliked: The door to the room was not secure. Scary uncomfortable feeling. I would not stay again.

Good

Bad

Passable

Liked: Location
Disliked: It could have been more clean