Quality Inn & Suites Charlotte Airport

From beginning to end, there's nothing positive to say. We checked in around 5:30 and immediately discovered hair in the bathtub. We called front desk asking for someone to clean it up. When we got back from the concert at 10:20 it was still there. Again we called front desk and no one came up. There were cracks in ceiling above shower/tub. Nothing positive to say.

Liked: Nothing.
Disliked: Smelled very musty. Dim lighting. We found hair in the tub on arrival.

Liked: Very clean rooms with no problems checking in or out.
Disliked: N/A.

It was easy to uptown.

Liked: Service was very good and everyone was pleasant.
Disliked: Needs some updating. Ceiling was nasty from a leak at one time.

Liked: Great, clean room and a pleasant experience.
Disliked: Front desk staff always on the phone.

Not clean

Liked: Location was great.... Right next to the airport
Disliked: Room was very dirty... I even woke up to two cockroaches in our room!!

Exceptional

Liked: Liked the shuttle facility for Airport.
Disliked: None. It's good value for money.

BUDGET-FRIENDLY AND CONVENIENT

Liked: For a budget-friendly accommodation, it was okay. The airport shuttle to and from the airport was exceptional. The room was clean and cool, and the bed was comfortable. I love the convenience of the location. For the price and reason for travel, which was crashing for a few days, it did what I needed it for. I literally got what I was expecting out of the stay.
Disliked: I think a little more effort needed to go into the cleaning of the room. Some of the sockets in the room didn't work, which was frustrating.

Superb

Liked: Location, cleanness, comfortable bed and airport shuttle service
Disliked: Nothing

Passable

Liked: Employees very friendly.
Disliked: A bit of stuffy smell in the bedroom.

Good for a one night...

Liked: Room/bed was comfortable. Breakfast was good. Employees were nice.
Disliked: Other people staying there being loud outside around 2 and 3 in the morning. Was hard to get a good night of sleep.

Very good

Disappointing

Disliked: The room wasn’t very clean. There were dead bugs all over the bathroom floor and a few in the room floor. The light on the right side of the bed kept flickering on and off until it just went off for good for the remainder of our stay. The lobby had a very strange smell.As soon as we arrived at the hotel police were there making a round through the hotel and after they left we witnessed multiple drug deals happen in the parking lot. Wouldn’t recommend or stay here again!

Superb