Quality Inn & Suites Caseyville - St. Louis Guest Reviews
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Write a review
Shirley Mon, 23 June 2025
I will not stay again
Liked: The property is in an excellent location and is easy to find.McDonalds Domino’s Cracker Barrel are all located within walking distance of the property. Well Cracker Barrel is across the highway. The rooms were spacious. Beds were comfortable.
Disliked: The front desk clerk was rude. White guy with silver gray hair . The couch in my room looks like it came off the side of the road . My sheets even though the were clean they were stained and should’ve been thrown away . We booked for 3 nights and called us on the day we traveling to tell us we can’t stay but 2 nights. They did my entire family like that. They knew before our check in date. Then lied like they had been calling me. No only called on check in day to tell us that. Didn’t offer no discount or anything . If I wasn’t driving I would’ve canceled my stay all together. Never again .
Aubree Sun, 22 June 2025
Exceptional
Anonymous Thu, 5 June 2025
Passable
Anonymous Wed, 4 June 2025
Good
Anonymous Mon, 2 June 2025
Room comfortable, just had to...
Liked: Clean
Disliked: Had problem with toilet
Tiffany Tue, 20 May 2025
Poor
Chris Mon, 12 May 2025
Exceptional
Dmscd Mon, 12 May 2025
Don't expect much from breakfast....
Liked: Room was OK sized with 2 queen beds.Fairly clean.
Disliked: The shower curtain bar was hanging down. Small low toilet that was not fastened down. Very limited breakfast. The tub was dirty.
Markeyta Tue, 6 May 2025
Liked the clean room and...
Liked: Clean smell good
Disliked: The damage elevators cracked floor,inside pool out of Oder the house keeper just walked in room while still sleep a when I said something the desk lady was real rude!
Willie Fri, 25 April 2025
Bad
Liked: Nothing at all.
Disliked: Mediocre breakfast. One of the TV's in the suite did not work. The pull out couch mattress had blood stains on it. The pillow cases ans bedding also had stains as if the were not changed and the beds were just remade. The up button on the outside of the elevator did not work. Had to push the down button to activate the elevator. How did that even pass the safely inspection. I can go on for days.