Quality Inn & Suites Canton GA

Never again will we stay...

Liked: Location was the only good thing about this property.
Disliked: I did not like that there was NO ELEVATOR! Also, the fact that they didn’t have an elevator was not specified when I was creating the booking. My handicapped grandfather had to painfully get up the stairs. One of our rooms had weak AC, and the other room that my children and I were staying in smelled like cigarettes even tho it was a non smoking room. The pool was undergoing “maintenance” and was unavailable. When I asked the front desk if we would be compensated for not having access to the pool, she said, “the other guests were expecting a pool and they aren’t being compensated” so we were just out of luck for that.

Exceptional

Bad

Exceptional

Liked: Everything. Convince. Staff. Reliability
Disliked: Everything

Pleasant

I don’t like having my...

Liked: Average.
Disliked: I stayed there 2 nights on May 8 & 9 th and paid $253.22 total. They overcharged my Visa card by 101.11 and said I had stayed there on May 12. I did not . I have called several times and they are always going to credit my Visa card , but they never have. I have filed a complaint with Visa card company.

Why is this hotel open?

Liked: I’m sorry to say, nothing!
Disliked: The man at the desk was not very professional. I had to carry 3 suitcases, two bags and clothing on hangers up the stairs because they don’t have an elevator. The hallways smelled like ten different foods cooking which was outdone only by the smell of pot. I had to kill a roach in the bathroom. The walls must be made of paper. The food was just plain bad. Eggs were tasteless, the gravy was plaster and the brown orange juice tasted like industrial cleaner. If that wasn’t bad enough, there is a huge bar across the parking lot causing loud noise and cars and trucks in and out.

Exceptional

Very good

Liked: The staff and location were excellent!
Disliked: The breakfast options were quite limited. The sausage patties were quite greasy.