Quality Inn & Suites Big Rapids near University Guest Reviews
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Christine Sun, 8 June 2025
Exceptional
Skees Thu, 5 June 2025
Exceptional
Liked: Quiet and very nice staffWorked with me on a late out and late check in
Disliked: Nothing.
Anonymous Wed, 4 June 2025
Good
Jason Tue, 3 June 2025
A 1 is all I’m...
Disliked: Cleanliness was horrible. Front desk gave out information when I asked him not to. Shower head was about to fall off.
Anonymous Tue, 3 June 2025
A convenient location close to...
Liked: Breakfast was good and included a nice variety.
Shanese Wed, 28 May 2025
Passable
Luke Tue, 27 May 2025
Takes every chance to take...
Disliked: They charge me 250$ for a unregistered pet fee even though they could see the dog in my truck and the guy at the front desk even said that there is a dog so there will be a 100$ hold
Amanda Tue, 27 May 2025
Should have stayed home
Liked: Fluffy big pillows and cable TV and breakfast was good
Disliked: When we got to our room, the door was unlatched so that just anyone could have been in there. The floor wasn't clean and there was no toilet paper! Room needed updated, it had a smell of mold
Kenneth Sat, 24 May 2025
Exceptional
Andrea Sun, 18 May 2025
Good
Liked: Location and pricing
Disliked: The front desk lady spoke like this was a 5 star hotel. Our rooms air conditioner didn't work and the phone and lights between the beds didn't either. We had to be moved rooms. We asked during check-in if there were more rooms available and was told no. There all of a sudden was another toom when we had to be moved. There are no hotel carts for guests to use when this property has 3 buildings.