Quality Inn & Suites Augusta Fort Eisenhower Area

Passable

It was ok

Liked: Staff
Disliked: Room was dirty when I arrived had to switch rooms bed was unmade and toilet was dirty

Very good

Exceptional

Horrible!!!!!

Liked: It was 11 minutes away from the reason we were in town.
Disliked: It stinked so bad from the time we walked into the lobby!! It smelled like rotten cabbage!!!! They had mop buckets in the hall I guess from catching water from the ceiling, a big loud fan in the middle of the hallway to dry the carpet. You could hear the loud fan in your room. The room was outdated the ceiling was coming down in the shower, the shower floor was dented in & uneven, water stains in the ceiling! Dirty stains on the wall, the couch in the room looked so nasty & wore out!! The cushions on the couch had sunk in! We paid for a two nights stay but we checked out the very next day! It just wasn’t comfortable at all felt nasty & dingy!! Mind you we drove 4 and half hours away from Alabama! Don’t be deceived by the pictures on the website when booking!!

Pleasant

Pleasant

Disliked: The entire hotel had a strong smell of cigarette smoke, even in areas that should be smoke-free. The hallways leading to the rooms were very dirty and poorly maintained. Overall, the facilities are run-down and do not match the pictures shown online. I definitely wouldn’t come back.

Disappointing

Poor

Liked: Out dated, bad patch work on walls, smelled, pictures of hotel did not match the property