Quality Inn & Suites Ann Arbor Hwy 23 Guest Reviews
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Kris Wed, 11 June 2025
Dangerous safety issues, do NOT...
Liked: Check-in was easy. That's it. Do NOT stay at this hotel.
Disliked: I stayed in room 225. The tub surround has a massive crack in it, a hygiene issue in itself, but it was clear the crack had been there a LONG time as there was significant water damage beneath the tub, causing it to sag badly. I reported this to the manager in the morning as a severe safety issue & told them they shouldn't rent this room until the entire tub & subfloor has been replaced. There's no way management didn't know about this beforehand, damage is obvious & has clearly been there a long time, yet they rented this room out anyway! Absolute health violation. In addition, there were hairs in the "clean" bed & fridge wan't clean (bits of spilled food in it, smelled bad). A/C barely worked even at top speed & cool setting. It was late & I was exhausted when I discovered the dirty mattress & I'd already unpacked for the night, so slept clothed atop all covers rather than checking out at once. The property overall is dirty & badly run down. I expected lack of some amenities & older property for the 2 star rating; however, the lack of any concern about safety by the owners/managers makes this a no-go for ALL guests.
Jason Mon, 9 June 2025
Bad
Zaid Fri, 23 May 2025
Good
Disliked: Small cigarette
Lgfps Mon, 5 May 2025
Average and pricey
Liked: Location, Bathroom, Bed all average. Silent place. Parking ok.
Disliked: TV Remote control not working. High price for an average stay.
Annah Thu, 1 May 2025
Disappointed
Liked: Good location
Disliked: Facility and room was disgustingly and unclean. Everything was stained. Carpet was filthy. Stained bedding. Stained mattresses. Mattress was very worn out & uncomfortable
Suresh Mon, 21 April 2025
Very good
Liked: Very Good
Kara Mon, 21 April 2025
Disappointing
Liked: Location and the staff was nice.
Disliked: Dirty room. Toilet was wobbly and broken. Telephone plug was hanging out of the wall with the wires hanging out. No drawer space but the 3 drawers we did have were filthy. Carpets had food crumbs everywhere. Also, being 2 beds means there's more than 1 person staying, there as 1 towel. 1 washcloth.
Niederhouse Fri, 18 April 2025
Not clean
Liked: Nothing
Disliked: The hotel
Bjones8605 Thu, 27 March 2025
Poor
Jim Mon, 3 March 2025
Poor
Liked: Acceptable distance to location we needed to go to
Disliked: Room was not very clean trash in drawers. Breakfast was late.