Quality Inn & Suites Airport West Salt Lake City

To start out the fridge...

Liked: It was quiet the cash deposit
Disliked: The fridge and unhappy desk clerk

We messaged hotel a month...

Liked: It was quiet the beds were comfortable
Disliked: The Hispanic they have working front desk is terrible

Bed Bugs

Disliked: Got ravaged by bed bugs while i was there. They showed up all over my body the day after I left. I came back to the hotel after realizing what happened. I was told I could not look in the room myself- they would call pest control. I gave them my name phone number and email and was told in the next couple days they would send me the report from pest control.A week later I contact them, they did not know who I was or anything about the incident. After tracking down the right people they said the room was cleared. They did not have my contact info I gave them in person the week before.Spend a little more money elsewhere for peace of mind, avoid this place

Superb

Exceptional

Convinent airport hotel

Liked: comfy room for an overnight stay before morning flight. Efficient shuttle to airport.

Good price, but you get...

Disliked: Very dated and need some refreshing. Room smelled bad, musty & dog pee.Staff not very friendly and mixed up our reservation.

Disappointing

Liked: We had to change our own smoke detector battery and the staff didn’t care. The morning we left there was an upstairs window broken out and the staff said I will take a note.
Disliked: The staff wasn’t the best and the breakfast was not good. The bread was hard and the milk was warm.

Very good

Liked: Location for airport.
Disliked: Air conditioner noises.