Quality Inn Seneca US-123

Exceptional

Superb

Liked: I requested first floor room via email and they locked in our room so I arrived late it was waiting on me.

Locked out due to Service...

Liked: Every time we have stayed here several times, due to location to our family and the value.
Disliked: I didn't like being locked out of my room bc I have a 22lb service dog, they have never said a word of the past 7 times, then when I told the lady abs gentleman at the front desk he was a service dog he still was gonna charge me, my dog is clean cleaner than most ppl does not use the bathroom in any insides well Manged, don't just bark at cry out. I was very upset so I ask to speak to the owner, the guy called the lady told her what was going on, the lady on the other end of the phone said o no sorry sorry sorry you don't have to pay and for your trouble being locked out she gave us our 1st of 3 nights, but I haven't seen the money put back on my card, they still charged me for all 3 days. Anyways all they had to do is ask me about him from the beginning.

Good value

Liked: It was clean.
Disliked: It was off a major road so a little nosier than we liked

Very good

Superb

Liked: Great bed.

Enjoyed

Liked: Clean
Disliked: Perfect

Pleasant

Disliked: Noisy neighbor

The room was good, front...

Liked: The room smelled nice and were decent for the price and the location was great.
Disliked: I did not like the pet fees. Just in case you want to know the ridiculous prices for dogs. 25lbs and under 30$ per dog. 25lbs and up 75$ per dog. Not refundable. Annnnd a 200$ security deposit that gets refunded after your stay if no damages are left by pets.Also, the front desk manager was anything but friendly. She was also rude to the other lady training at the front desk.