Quality Inn Schaumburg - Chicago Near The Mall Guest Reviews
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Write a review
Randall Mon, 30 June 2025
Great people,great value and very...
Liked: The staff was very helpful ( even though they didn't speak clear English, they tried their best to help answer my questions.) The hotel was kept cleaned and the breakfast was good for our on-the- run mornings.
Disliked: The fact we had grown males in the swimming pool wearing just underwear instead of swim suits when there were small /young females already swimming.
Lateshia Mon, 30 June 2025
Very good
Anonymous Mon, 30 June 2025
Nice clean room, great breakfast,...
Liked: Great, hot breakfast. Great location. Very pleasant, helpful staff. I would definitely stay again.
Disliked: Some noise from above room the first night.
Pam Sun, 29 June 2025
Exceptional
Douglas Sat, 28 June 2025
Superb
Steve Fri, 27 June 2025
Wouldn't give compensation over a...
Liked: The pool was great and the breakfast was good and had a good variety. The room was clean and the bed comfortable.
Disliked: One whole wall worth of plugs went out and wouldn't work including the TV, microwave and fridge. It was likely just a fuse. The night employee forgot to look into the problem the first time we called so I had to call the front desk a second time. When he did come all he did was unplug the six plug a few times. He offered us a different room but it was almost 11 pm and my husband was fast asleep. The people across the room were being loud and constantly opening and closing doors. In the morning when we asked if we could have some kind of compensation the man at the desk just talked about how it was wiring and maintenance was looking into it. Which doesn't change the fact that we had to spend our last night there listening to doors being slammed all night. As someone who needs background noise to sleep, it was a huge inconvenience. And I know it was most likely a fuse cuz the lamp that was plugged in a different plug came on. It was a good time until there and I would have left a very positive review but their lack of caring ruined our whole trip.
Rocky Fri, 27 June 2025
Highly recommend
Liked: Beds were comfortable. Pool & hot tub were perfect temps.Variety of breakfast included.
Kimberly Thu, 26 June 2025
Superb
Liked: I liked the location. There was lots of food options and shopping close by. Mall being across the road, you could walk to a lot of places. Noon check out was helpful. The staff were all friendly and helpful. The hot Breakfast they provided was very good.
Disliked: I wish that the pool and Hot Tub hours went later than 9pm as that was one of main draws to this particular hotel. We were only able to use once at night since we weren't back from visiting my son. I had thought the hotel was closer to his location but with traffic he was 45 min away. We also used once in the AM since we didn't know if we would be able to at night.
Uuganbat Tue, 24 June 2025
Very good
John Mon, 23 June 2025
Good value and would stay...
Liked: Staff accommodated my change to a different floor ... room was clean, shower was traditional hot water/cold water controls like the old days (didn't realize I missed this as most showers these days have one dial, not two) ... breakfast was decent as well and the location near the expressway and Woodfield Mall is good, and the building is set back away from busy streets.
Disliked: The back door where people can smoke would be improved if smoking was not allowed at all.