Hotel staff very accommodating

Liked: Great value

Very good

Liked: Location
Disliked: Bed was a little worn.

Superb

Passable

Liked: Ian was great! I has issues with the room not being secure. He was great about seeking a room that was better secure. I came to this hotel because my last stay was at a very nice Bonvoy hotel but the staff were not helpful and they valet parked cars on the street, which is not secure in my mind. If Ian was at the luxury hotel. I probably would have stayed there again.
Disliked: I was passing through for one night. It was manageable. The first room the two deadbolts did not work. Only the little L latch work. I called the front desk and Ian answered promptly. He explained that the L latch locks the door. I told him I did not feel secure with just that. He said he would look to find a more secure room. He did find one and I moved over. Both rooms only had a desk chair to sit on besides the bed. The TV did not line up with the bed, to look at the TV straight, you would have to sit on the uncomfortable desk chair. They did say they were in the improvement phase. Ian was the best part of the stay.I would Ian a 10 and the hotel a 4 out of 10

For the one night, it...

Liked: Clean
Disliked: Basic. No breakfast.

Pleasant

Very good

Good people

Liked: The staff
Disliked: Homeless people Urinating on the premises

Exceptional