Liked: Location; continental breakfast was great; customer service was great.
Disliked: Bathroom was very small; TV small.

Pleasant

Liked: Room was clean it the rest of the property seemed dirty
Disliked: Staff was not friendly, seemed bothered if I asked a question, a bunch of guys just hanging out in front and in back of building. Made it a little uncomfortable

Never again

Liked: Signs were posted all over about mask requirements being strictly enforced. Multiple staff members with no masks as well as customers in the lobby in large groups with no masks. Absolutely horrible service from the front desk person when I asked that they put on a mask before I step forward.

I left at 4am because...

Liked: The location
Disliked: The room smells like mold, it was dusty and gave me cheap motel vibes. Also super loud guests and shady a activity in rear hotel parking lot

Superb

Disliked: Great place to stay

Good

Liked: No breakfast due to COVID. The best part was the wonderful clean rooms, comfortable bed/accommodations. But most important to mention, the friendly staff, especially the night clerk/host Ranke. I felt safer knowing he was there. He was friendly, kind and super accommodating to my special needs of Park no my car in a safe place since I am moving and it was packed with my belongings. There were gas and breakfast accommodations very near, allowing me to begin my long day?s drive. Thank you!
Disliked: Downtown can be sketchy in the best of hotels. I did not appreciate the intense smell of marijuana. It even felt like I had a buzz.

Poor

Liked: We arrived very late, almost midnight and checked in without any issue. The person on the front desk was very friendly and welcoming.
Disliked: Unfortunately, the facility doesn't stand up for its appearance the photos. The common facilities as doorway and elevator are old and requiter a renovation, funky smells in the doorway and the room. The room wasn't perfectly clean either. There were small signs all over the place that the room wasn't properly cleaned after the previous customers, for example my girlfriend found somebodies heir on her towel hanger, there were small coins on the floor and etc.. At the end, they canceled the buffet breakfast due to covid and offered neither a substitution or refund. Luckily, we booked it only for one night.

Exceptional

Bad

Disliked: Attitude They need to smile more it?s annoying not to see someone smile mask or not

Exceptional