Name: Quality Inn Rome South
Address: 40 Grace Drive, Rome, GA
Telephone: (888) 420-1647

Room had a distinctive odor. One of the two keys did not work. Both faucets, tub and sink, dripped (the noise was minimal but quite annoying). The mini-fridge was quite noisy as well - ultimately had to unplug it. There were flying insects in the room. Despite the room issues, everyone that I encountered on staff was very friendly and the breakfast wasn't bad at all. I guess for what I paid, it was decent enough but lots of minor issues made the stay disappointing. If you stay there, maybe just avoid room 102.

Liked: Staff.
Disliked: The room.

The hotel was nice but the early check in fee was a huge low point. My wife and I came in from out of town for this concert and called ahead to see if we could check in early because we were in the area early and we were told no problem. When we arrived we were met with a 30 dollar fee. I have stayed at Quality Inns before and have never been charged a fee.

Liked: The breakfast.
Disliked: Early check in fee after we were told we could check in early and weren't told about the fee until we were there.

Will definitely stay here again!

Liked: Breakfast was great- well stocked and delicious and plenty of choices. The location was right off the main road, easy access, but very quiet. The bed was very comfortable. The staff was friendly and helpful. Got a great rate online, so very affordable as well.
Disliked: We needed a late checkout bc we were in town for a tournament and my son would need to shower after his 8am match, but the morning staff said we could only have the room until 11:30. The hotel was practically empty. We have never had an issue at any other hotel with being able to do a late checkout at 12, and those hotels were usually almost full.

Bad communication with Booking/Quality Inn

Liked: It was clean.
Disliked: This was a 2day stay. Booked a one room suite through Booking. Checked in and ended up with a two queen room at Quality Inn. Even after showing all my information on Booking about reserving a one room suite...still ended up with a two queen room. Was told I'd have to pay extra for a suite even though I already paid for a "suite" on booking.

Disappointing

Liked: The location
Disliked: I always wait to do these surveys until I know for sure everything us cleared out. I stayed here on the 4th of june and checked out the morning of the 5th. When I checked out, I specifically asked for a receipt for the stay. We'll the clerk wouldn't print one out. That should've thrown up a red flag because the way they get over on you is your deposit. They charged my card $50 dollars on the 11th of June 6 days after I checked out of the room. Which is wrong no matter how you look at it.