Quality Inn Pittsburgh Airport

1/5

Liked: Nothing.
Disliked: The water in the shower did not work and we watched the people clean the room.

We were able to check in early by calling the day before our stay. Was told there was a lounge on or near the property but needed to finish emptying the cooler in our room after the concert. Good price and great value. We will stop back.

Liked: Free parking; free breakfast; remodeled rooms; convenient location and helpful staff.
Disliked: Average sized room.

Pleasant

ok stay would not recommend

Liked: Staff when setting up reservation. Explained that my daughter and friend were staying and if they could stay inside
Disliked: She got there, room was not ready inside so she had to be moved to an outside room. Staff on was sketchy

The bbuilding is old, but...

Liked: Breakfast was suer. Fresh made mini waffels. Kitchen help brought the finished waffelas to my table. Among other types, they had raisin bread for tloasting!

Never again. Manager tried but...

Liked: Horrible lady at check in. Didn’t honor my reservation of two queen beds inside. Instead told me to cancel my stay repeatedly. Started to rant about my zodiac sign after I gave her my ID. Had to request her manager. Once manager came, he honored my reservation but she would not leave and continued to try to argue with me. Manager tried to deescalate and asked her to step in the back but she refused. It was very odd, uncomfortable situation. My kids and wife waited in car for 40 minutes while lady had a mental breakdown.
Disliked: Property was not clean, lights didn’t work. Smelled. No dead bolt lock.

Bad

Liked: The location and parking was okay
Disliked: The carpet was dirty, the shower tub was dirty, the mini fridge wasn’t working, the ice machine wasn’t working, I asked the staff about ice and they said the machine is broken. I had to buy a cooler and ice to keep my son medicine cold. Not recommended

Exceptional

Liked: Staff is very friendly.

Awesome

Liked: Friendly and welcoming staff
Disliked: Nothing

Was this okay. Location was...

Liked: Struggle to park park, microwave in the room wasn’t working, towel was smelling bad

A great value.

Liked: Location was great as we were going a show at the Tonidale. The breakfast was fairly good. The room was clean and comfortable.
Disliked: There is evidence of water damage on the carpet in the hall on the second floor. The shower in Room 233 was very difficult to turn on.