Good

Great location, family friendly.

Liked: Great location, comfortable room, nice breakfast included, hot tub available.
Disliked: Would have liked a fridge in the room.

Poor

Liked: Location
Disliked: Just not what I expected the pictures on web look better the the property . We had constant problems with the keys & opening the doors. We brought it to the attention of the front desk the did what they could, it should be replaced!!

Exceptional

Liked: Quiet
Disliked: No hot water , just warm

Pleasant

This property should vet employees...

Liked: Location and breakfast are the best things to recommend this hotel
Disliked: The worst part of our stay was the nighttime desk clerk - when I called to say the toilet had clogged (something that I imagine happens with the same frequency as the key cards failing - in other words, often) he acted like it was our fault for clogging it (!!). Meanwhile I have lived in my current home for 10 years and never once clogged the toilet. But he decided we were at fault without even coming to check what was wrong and then told me he had neither a plumber nor a plunger around and that I "should flush more often." In other words, offering zero in terms of a soultion. At this point I went to the front desk and after he lectured me again on how their plumbing couldn't possibly be at fault for the problem, he finally assigned us to another room, which is what he could (and should) have done in the first place, minus all the backtalk. Some people simply should never work with the public. Very disappointing experience.

Excellent value in the perfect...

Liked: Breakfast was OK. The rooms are clean ifca little spartan but the location is great. An easy walk to most of downtown Palm Springs.
Disliked: Parking lot needs resurface.

Exceptional

Liked: Great location

Good