Very good

I checked in at 1:00...

Liked: The breakfast was ok but we were very cautious regarding the cleanliness before seating down so our clothes don?t get dirty because the room was dirtyAnd we were dressed ready to attend our grandson funeral
Disliked: I did not like the rolling shower provided because it was a hazard for my disabled husband as water was covered all over the floor where I have to use towels to pickup the water from the floor to prevent my disabled husband from falling.

Attitude was the main issue...

Liked: The location was great for us since we have relatives in the area. The staff was friendly but ineffective. But when I called down, the tele operator was very rude!
Disliked: When I called down with a problem, the tele operator was very rude, When they sent maintenance up for tv problem, they were actually the maids and didn't know anything about the tv! The problem was the remotes were worn out and couldn't change channels nor raise volume. One side of the control did not work but the other side did but they would not get a different remote! Seems like a lot of my complaint is on the tv but we were in the room a lot. Attitude was the main issue and a friendly smile and inaction does not make for a pleasant stay!

Superb

Bad

Liked: Nothing once we left and they zapped us with a $100 charge to launder bed clothes because my elderly disabled Mom, who is on blood thinners cut herself in the room and got blood on the sheets. We are a frequent repeat customer.
Disliked: All of the above. Apparently loyalty means nothing.

Passable

Exceptional

uncomfortable.

Liked: not clean at all. bathroom was dirty and the room smells like mold.
Disliked: breakfast is fake. coffee machine didn?t work. orange juice machine out of service. breakfast was just nothing.

Perfectly run hotel.

Liked: I travel a lot for work and stay in hotels all over the country. This isn't the fanciest of hotels but really well run. Everything was well stocked. Staff was amazing. They cooked fresh cookies for guest every day. I was really impressed.
Disliked: Nothing