Quality Inn near Mountain Creek Guest Reviews
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4.7 miles from Vernon centre |
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Anita, Oneonta, visiting Sussex County Fairgrounds Mon, 3 May 2021
Read on reviews that the hotel smelled of curry - the women in charge confirmed that it did. My husband is extremely allergic to curry. That didn't matter to them, absolutely no refunds. I booked over two months in advance and tried to cancel the same day after reading reviews and it didn't matter at all. I booked through ConcertHotels.com and they were more than willing to refund but the hotel refused. This is very poor business. I tried canceling like 5 minutes after booking when I read the review. Obviously did not stay there, just lost my money. So I suppose they won. It is a shame.
Liked: Don't know, couldn't stay. But paid anyway.
Disliked: Yes, absolutely no refunds no matter what.
Sio, Brooklyn, visiting Sussex County Technical School Mon, 15 April 2019
The front desk was super helpful, kind and sweet. They gave us an early check in and late check out which helped a lot since we were there for a dance competition.
Liked: Friendly staff.
Disliked: The friendly staff made up for the small bathroom.
Shawn Thu, 21 September 2023
Good
Quiana Tue, 12 September 2023
Customer service was wonderful.
Liked: Typical breakfast. Area was clean and accessible. Staff was friendly.
Margaret Thu, 7 September 2023
Very good
Marion Tue, 5 September 2023
Superb
Cortez Sun, 3 September 2023
Never again. Gross!!
Liked: The only thing we liked about this property is that it was close to the wedding location we were going to and that we were literally only there to sleep. That place is filthy.
Disliked: The rooms were dirty. The water in the shower built up while you were in it. It didn’t go down the drain quickly. The rooms smelt like mildew it was awful. The fan in the bathroom sounded like a meat grinder when you turn the lights on. Some rooms have light and some don’t. The blinds in the 1st floor are completely see through. When we arrived to our room the blankets were dirty. It was just dirty there.
Victoria Wed, 9 August 2023
Good deal for location and...
Liked: Coffee and waffles was good. Fruit (apples) kinda soft. Ok selection of yogurt. 2 cereals- cheerios and frosted flakes.
Disliked: Cheerios were stale. Apples were soft.
Josie Tue, 8 August 2023
Poor
Liked: The bed was very comfortable and clean. And the staff was friendly and easy to work with/accommodating.
Disliked: The bathroom in the room - the shower handle fell off and the bath tub filled with water while showering, even though the drain was open. Everything was clearly clean, it was just old and crusty/rusty.
Ayman Fri, 4 August 2023
Passable
Liked: staff
Disliked: room facilities
Natalia Thu, 3 August 2023
Not so bad
Liked: What I liked the most was the location. It also had a nice view.
Disliked: I didn't like that the hallways were very dark. The bathroom was very tiny. Building smells old.
Robert Tue, 1 August 2023
They had computer issues
Liked: Breakfast could have been better.
Disliked: Selection was very limited.