Name: Quality Inn near Medical Center
Address: 5708 Bandel Road Northwest, Rochester, MN
Telephone: (888) 608-6346

Very comfortable and nice place.

Liked: Nice rooms, beds were amazing, great breakfast, quiet and very nice staff.
Disliked: Nothing

Not good

Liked: Nothing
Disliked: Everything, especially the check in lady at the front desk. She has blue eyebrows

Good

Liked: The staff was helpful

Do not stay here

Liked: Good location
Disliked: Rooms not clean, linens stained. Had to change rooms due to filthy room and dirty linens

Surprisingly good for the price

Liked: Room was clean and well-stocked. The staff was very friendly - at check-in, check-out, and in the middle of the night when my key got demagnetized. At the price point, I was worried about how nice it would be, and it ended up surprisingly nice.
Disliked: Only things you would expect from this price point - things are aging, carpet has some minor set stains (though definitely cleaned and vacuumed), towels aren't very nice, juice machine was broken.

Great stay, great accommodation.

Liked: Location to pine island. Great breakfasts.
Disliked: Nothing bad

Very good

Liked: The pool was great

Cards did not work on...

Liked: Ok

Disappointing

Liked: It was ok.
Disliked: The reception area and the dining room of this hotel have been upgraded a little and are attractive. The rooms are clean but we had a blood stained duvet and had to use it for a few days as we checked in too late to get a clean one. It was so horrible but what could we do as over the weekend there seemed to be no cleaning crew. Finally on Monday a cleaning person came around and it was a great relief to get a clean duvet. The hotel is very dirty. It could use a deep clean. The pool has dirt in the bottom, and everywhere in the pool area there is dirty scum on the tiles. The hot tub is also in need of refurbishing. The hallway walls are in need of repairing and painting. In Room 125 there is a person who comes in with white clay on his shoes and you can see exactly what room he is in. None is around to sweep this up. It is very discouraging. In the parking lot there are piles of cigarette butts. If they take the time to gather the butts why don't they take the extra five minutes to throw them away? In addition there is trash around the hotel. It is all so gross. Also, at the doorways the mats are really worn and old. It looks as if the management uses very little of the profits to do some simple spiffing up of the place. The reception people are very kind and friendly but I feel sorry for them having to work in a cruddy environment like this hotel. We booked to find out how the hotel was. We will not be staying there again.