Exceptional

Pleasant

Good

Liked: The hotel is very well kept, was in a convenient place close to the freeway.
Disliked: The walls are very thin, you can hear everything, Our bathroom fan was very noisy, it sounded like it was going to break down,

Rude Staff - Policies not...

Liked: Nothing
Disliked: I arrived around 9:00 and staff was not at the desk. I waited for several minutes and no one emerged from the back so finally had to say ?Hello? A female came out and when I said I had a reservation she asked if I nee about the deposit. I did not but I was ok with it. Then she saw my Chime bank debit card (NOT a prepaid card) and stated she was unable to use a card from an Internet bank because they had trouble with collecting the deposits I asked about cash deposits and she gave me a figure and the. Said but I still can?t take your card I left because she would not take my form of payment. However although my booking said free cancellation plus o attempted to check in I was still charged for the stay.

The stay was acceptable, with...

Liked: Comfortable bed. TV was OK.
Disliked: Desk lamp didn't work. Bathroom ventilation fan ROARED. Furniture finishes were damaged and peeling. Desk chair was trying to fall apart. Coffee was available only during morning breakfast hours. At other times the breakfast room was locked closed.

Pleasant

Liked: Almost got stuck in the elevator

Exceptional

Bad

Very good