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Quality Inn Massena eef
Quality Inn Massena, 10 West Orvis Street, Massena, NY
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BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (11 Ratings)
0.2 miles from Massena centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
Free Wi-Fi complimentary breakfast and a location near the scenic St. Lawrence River make the Quality Inn Massena a good value for those watching their wallets. Each of this four-story property's 117 rooms offers Wi-Fi a microwave refrigerator coffeemaker and HDTV; some rooms include a fully equipped kitchen or jetted tub. Non-smoking rooms are available. Save your pennies at the free continental breakfast and take the rest of your meals at the hotel restaurant. A fitness center offers added convenience. Located on Highway 37 this Quality Inn is just two miles south of the St. Lawrence Seaway. Drive 15 minutes east to cross the Seaway International Bridge into Canada or check out Robert Moses State Park. Clarkson University is 30 minutes south in Potsdam and the Massena Country Club is 10 minutes west. Akwesasne Mohawk Casino is 20 minutes east. Massena International Airport is four miles east and Ogdensburg International Airport is 40 miles west.
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
r
Pets Allowed
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Pets Allowed
` Restaurant
` Laundry
` Newspapers
` Parking
` Bar
` 24-Hour Front Desk
` Hair dryer
` Refrigerator
` Dry cleaning
` Hot tub
` fitness center
` golf course (within 3 km)
` alarm clock
` Coffee/Tea Making Facilities
` Complimentary breakfast
` Facilities for Disabled Guests
` Golf
` Vending Machine (Drinks)
` Free High Speed Internet
` Free WiFi
` Free Internet

Quality Inn Massena Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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4.4

Excellent - 4.4 out of 5

Heidi Fri, 15 February 2019

All in all I would...

Liked: Breakfast was plentiful and very fresh
Disliked: Parking was scarce and no parking signs throughout the lot. Also unable to access luggage rack due to stairs at every entrance.

4.4

Excellent - 4.4 out of 5

Anonymous Tue, 1 January 2019

Fabulous

3.8

Good - 3.75 out of 5

Thomas Thu, 20 September 2018

Good

Liked: When I checked in, the toilet had a ring at the water level, I thought maybe it was a stain that couldn't be cleaned but I took some toilet paper and wiped it clean, that kind of proved that it was never touched by cleaning staff. The rest of the room was fine...
Disliked: Dirty toilet....

4.2

Very Good - 4.15 out of 5

Frank Thu, 30 August 2018

Very good

4.4

Excellent - 4.4 out of 5

Dean Sun, 26 August 2018

Ok

Liked: Clean, good price
Disliked: Went for appetizers and a couple drinks, one of the 4 appetizers were 10 minutes late and severely over cooked. Waiter only offered to replace, ate one of 4, still charged for them. The food wasn?t very good.

3.8

Good - 3.75 out of 5

Anonymous Sun, 26 November 2017

Good

1.9

Poor - 1.9 out of 5

Erik Mon, 30 October 2017

Poor

Disliked: The breakfast was typical American food. The eggs were prefabricated out of a bag, where the color of the eggs was nothing like real eggs. The bacon was also prefabricated and the rest of what was on the table was pure sugar. Unnatural drinks, which they called juices, but not sure where did it come from. The rooms were old, dirty and smelled like mildew.

1.9

Poor - 1.9 out of 5

John Tue, 11 July 2017

Poor

Disliked: Bathroom horrific. Sink and tub would not drain. Broken toilet seat. Glad I wasn't injured. Carpeting from parking lot entrance should have been replaced years ago. Way overpriced for location and amenities. Might have been close to acceptable if half the price then the shortfalls might have been accepted. Would never consider staying there again. Needs a lot of updating.

4

Very Good - 4.0 out of 5

Beth Tue, 6 October 2015

The small room choice was my choice - I was aware of the size before renting. Great restaurant in the hotel. Easy in and out. Strange setup on parking though.

Liked: It was clean and quiet and inexpensive.
Disliked: The floor of the tub seemed slimy. Not usre why - the rest of the bathroom was very clean, so I am not sure why that would not be too. Also, we stayed in what was considered a small room. Probably wont do that again. Too small.

4

Very Good - 4.0 out of 5

Verified Hotel Guest Tue, 21 July 2015

Liked: The lobby was beautiful and the rooms were clean and very quiet. The included breakfast was a surprise. I expected the usual pastry offerings, but got so much variety. It was excellent.
Disliked: The front desk person at check in did his job, but was not at all friendly or personable.

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Quality Inn Massena 10 West Orvis Street, Massena, NY