Don't go.

Disliked: The property cancelled my stay last minute due to plumbing issues (which is fine!), but they refused to refund my money even though they were the ones that cancelled my stay. I had to find a last minute room in NYC which is a lot harder than you might think. I contacted the property for a refund and the staff was incredibly rude and hateful and said they're not responsible for my refund.

Exceptional

Liked: Airport shuttle was very prompt. Hotel was able to let us check in early. This was particularly helpful as we had just had an overnight flight and were exhausted.

Disappointing

Liked: No idea. They canceled due to renovation. So I had to book a new room. But the didn’t cancel the reservation at booking.com
Disliked: No idea

Bad

Liked: Nothing
Disliked: First of all my credit card was charged 6 mo ahead. I didn't stay in this hotel yet. When I saw charges on credit card, called hotel. Was told that they will call me back. That never happened. When arrived in NY, was trying to call this hotel for shuttle, phone was never answered. I have only negative experience with this particular hotel management.

Bad

Bad

Liked: We paid money and there is no hotel, the hotel closed we stay in the airport all the night, we want a refund for 166$ that we paid

Poor

Liked: BED n pillow like ROCK. .bathroom very nic3 with walk in shower...NO fitted sheet...HOTEL and ROOM HOT...EVEN set at (60) very hot n unfortunately no sleep...so left early.Handy cap. still would NOT let me check in before 1:45pm. There at noon and again, handy cap..NO sign out front...just HOTEL...staff NOT FRIENDLY at all
Disliked: Bedpillowroom n hotel HOTCOULD not check in early than 1:45pm. HOTEL was NOT BUSYCOME door to door...bagging for food order...NO ONE wants to b botteredRAMP as u come in, DAMAGE HANDY CAP...painful to get into Hotel

Very convenient

Liked: Great staff

Exceptional