Quality Inn JFK Airport Rockaway Blvd Guest Reviews
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2.0 miles from Jamaica centre |
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Peter Tue, 23 January 2024
How could we stay in...
Disliked: What we didn't like was the fact that when we tried to get a shuttle in the freezing weather and finally reached the hotel, due to the kindness of another lovely shuttle driver, THE HOTEL HAD BEEN CLOSED FOR ABOUT 8 MONTHS. WHY WERE WE NOT INFORMED AND NOW WE ARE EXPECTED TO RATE A HOTEL WE COULDN'T STAY IN? Up to 2 days before we were meant to stay, we were getting emails from Booking.com advising of the attractions available in Queens. The only attractive happenings for us on Saturday was the kindness of the people who went out of their way to help us and to organize another hotel for us.
Jeff Fri, 5 January 2024
Good
Regena Wed, 27 December 2023
Bad
Liked: Nothing, there was no shuttle.The add said they would provide transportation to the hotel.
Disliked: Same as above
Kelly Mon, 20 November 2023
Bad
Disliked: I had a horrendous experience with this hotel. I couldn't contact the hotel to get an airport trafer and ended up having to sleep on the airport floor overnight. The phones to call the hotel were all out of order and when I phoned from my mobile phone I constantly got a message saying the line was busy and I could not be connected. The experience was particularly bad given this was part of almost 2 days of travelling and arriving in new York almost at midnight.
Richard Fri, 13 October 2023
Liked: Good shuttle service and free breakfast hotel remodeled and pleasant
Disliked: Expensive
Dorothy Thu, 5 October 2023
Never seen anything like it!...
Liked: Nothing.
Disliked: No room, hotel had become a hostel.Rude reception, trashy entrance.Thank goodness for the taxi driver who wouldn''t leave us at 02:30.
Ashleyandjoe Tue, 19 September 2023
Don't go.
Disliked: The property cancelled my stay last minute due to plumbing issues (which is fine!), but they refused to refund my money even though they were the ones that cancelled my stay. I had to find a last minute room in NYC which is a lot harder than you might think. I contacted the property for a refund and the staff was incredibly rude and hateful and said they're not responsible for my refund.
Susan Mon, 18 September 2023
Exceptional
Liked: Airport shuttle was very prompt. Hotel was able to let us check in early. This was particularly helpful as we had just had an overnight flight and were exhausted.
Dennis Sun, 17 September 2023
Disappointing
Liked: No idea. They canceled due to renovation. So I had to book a new room. But the didnt cancel the reservation at booking.com
Disliked: No idea
Dennis Sun, 17 September 2023
Disappointing
Liked: No idea. They canceled due to renovation. So I had to book a new room. But the didn’t cancel the reservation at booking.com
Disliked: No idea