Quality Inn Jacksonville near I-72

Terrible

Disliked: They charged me a 250.00 smokers fee when there was never any smoking in my room. Said the cleaning lady told them to charge me so they just did regardless because she said so. No tobacco of any form was even taken into my room. Was left in the vehicle outside. Wouldn't even consider that she may have been wrong.

Exceptional

Liked: Great location right off interstate. Great breakfast
Disliked: Just wish pool was open a little later.

Very good

Liked: Staff was nice, breakfast was decent.
Disliked: The property is run down and the price did not match the quality. The room smelled moldy musty, back of door in bathroom was filthy, things were rusty. The hotel needs either a refresh or a big price decrease.

Exceptional

Wonderful

Liked: Nice people
Disliked: N/a

Exceptional

Liked: The staff were super friendly and the room was as to be expected
Disliked: The only thing I didn't particularly like was the breakfast but at the same time for the price it wasn't awful

Exceptional

Don’t waste your money

Liked: It was easy to find
Disliked: Over $200 for 2 nights. When we checked in we walked in and the room smelled like cigarettes. I told the front desk desk she said she would deal with it while we were gone for a few hours. I came back the AC was on and the smell was better not gone but better. This morning we woke up and ate breakfast, went back to the room and it smelled like mold/mildew. We again told the front desk and said they would look into it. We came back nearly 10 hours later the room was the same with a smell so strong I was physically ill. They moved us to another room Which smells better still not good The tv doesn’t work and the toilet is on its last leg.

Very good

Liked: Staff very accommodating and room had plenty of space
Disliked: Could have been cleaner. Saw a couple of big bugs inside