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Quality Inn Jackson eef
Quality Inn Jackson, 535 Wiley Parker Road, Jackson, TN | Area: Jackson
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (78 Ratings)
5.2 miles from Jackson centre
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Hotel Description
The location near I-40 Union University and Oman Arena plus the complimentary breakfast and outdoor pool add flair to the Quality Inn Jackson. The three-story Quality Inn houses 104 smoking and non-smoking rooms furnished with coffeemakers cable TV hairdryers and irons. Wi-Fi is also available. Complimentary continental breakfast is served daily. Mingle during the manager's reception on select weekday evenings. Enjoy the heated outdoor pool in the summer. Pets are welcome for an additional fee. Parking is free. Located off I-40 Quality Inn is surrounded by restaurants and within five miles of the Rock-A-Billy Hall of Fame in downtown Jackson. Casey Jones Home & Railroad Museum is less than a half-mile from the hotel. Academics are within a two-mile drive from Union University and four miles north of Lambuth University. Cypress Grove Nature Park is five miles south. Concerts and sporting events pack the house at Oman Arena four miles away. Memphis International Airport is 84 miles from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
r
Pets Allowed
q
Accessible
x
Free Breakfast
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` Pets Allowed
` Swimming Pool
` Parking
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Internet services
` Vending machine (snacks)
` Heating
` Fax/photocopying
` WiFi
` Outdoor pool (seasonal)
` Daily maid service
` On-site parking
` Private parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas

Quality Inn Jackson Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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3.4

Pleasant - 3.4 out of 5

Mac Mon, 30 December 2019

Pleasant

Liked: Location & room was quiet
Disliked: Elevator needed a good cleaning & fix the fan (makes a loud noise), carpet worn in halls....just needs a total facelift!!!!

3.4

Pleasant - 3.4 out of 5

Pac Mon, 2 December 2019

Beware of night manager, Melissa!

Liked: The room was clean and had clean linens on room acceptance.
Disliked: The midnight manager (Melissa) should NOT be working with the public. I "interrupted" her during a personal phone call to ask when more food items for the "breakfast" I paid for would be brought out. There was absolutely nothing but biscuits on the food warmers available when I arrived. I stood by as she continued her personal cell phone call (I could tell by the content of the phone conversation that the conversation had nothing to do with manager duties). After waiting patiently for approximately 10 to 15 seconds she lowered the phone and abruptly and rudely asked me if she could help me. I told her that there was no food for breakfast available (this was less than 30 minutes after breakfast was started). I attempted to ask her how long it would be before more was added and she very rudely raised her voice towards me and stated that the cook was "working on it and 'it' would be ready when the cook brought it out". She made sure that all of the other diners were able to hear our conversation. It shocked me as to her response to my question. I was not upset by the absence of any food items and was asking merely to see if I should wait in my room or wait in the dining area if it was going to be soon. I told her that I was shocked at her attitude and asked when her relief was available since she was the only employee on site. She told me not to worry that her relief could "do nothing" to her. I had booked the hotel room for four nights and cancelled after the two nights I had already stayed there. She told me that she did not care what I did and who I talked to. I will never stay at another "Choice Hotel" chain if this is the type of employees they hire to deal with customers.

1.7

Poor - 1.6 out of 5

Straal Tue, 5 November 2019

Poor

2.5

Fair - 2.5 out of 5

Eric Mon, 28 October 2019

Not what I had hoped...

Liked: Staff was great. Parking was good as well.
Disliked: I chose it over other ones in the area believing that it was of higher quality Then was highly disappointed wished I had went with one of the lesser costly ones.

3.8

Good - 3.8 out of 5

Michael Sun, 27 October 2019

Good

3.8

Good - 3.8 out of 5

Vickie Sat, 26 October 2019

Adequate facility, good beds but...

Liked: Comfortable beds and pillows!
Disliked: Didn?t like the person?s performance managing the breakfast area. Out of coffee, out of eggs (early on) and her response was, ?You?ll just have to wait!? Unnecessarily dismissive and curt. Her demeanor tarnished my visit.

3.8

Good - 3.8 out of 5

Tia Thu, 24 October 2019

Great staff, good breakfast and...

Liked: I?ve been saying there my last 3 visits to Jackson. I?m seeing a lot of changes/improvements. I love it. New management. Yay
Disliked: I asked for a late check out and was told no. I asked even if I were a member? I was told they were short staffed and the hotel was full. Recommendation: one hour won?t make a difference. 2 If guest are sleeping in later ask if they would like to have their room cleaned.

2.5

Fair - 2.5 out of 5

Anonymous Wed, 23 October 2019

Passable

Disliked: The towel bar closest to the tub was broken. Could be a potential source for an accident.

3.5

Good - 3.5 out of 5

Anonymous Sat, 19 October 2019

Good

3.5

Good - 3.5 out of 5

Frank Wed, 16 October 2019

It was fine and what...

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Quality Inn Jackson 535 Wiley Parker Road, Jackson, TN