Quality Inn Horseheads

Good

Liked: The receptionist was friendly and helpful
Disliked: We heard noice from outside to our room

Good

Not enough space for breakfast...

Liked: Good location
Disliked: The entire surface of the desk and tables in the room were sticky to the touch. It was not a sugar or food sticky but rather the finish was somehow damaged likely from harsh cleaners. Also, not enough sitting space for breakfast. The room was completely full with no chairs available and the line for breakfast was out the door with a 12-15 minute wait to get to the food.

Poor

Very good

Meh

Liked: The room was clean. Close to major highway made it easy for travel.
Disliked: Person who greeted us at arrival was rude. Had issues with the key to get into the building as well as the room. Had to have the keys re keyed a few times. Breakfast was terrible. There is an entrance that has a small step and it is not marked. Be careful. I shared this information with the individual upon check out and wrote it down as requested. No one has responded. There is a restaurant connected to this hotel. If you're sensitive to smells, prepare yourself. It does smell like grease when you walk into the main lobby.

Good

Liked: The bed was very comfortable and the refrigerator was good.
Disliked: The bathtub didn't drain well and no bath soap dispenser in the shower. Carpet was worn and dirty. The breakfast was bad eggs were awful and so was the sausage.

Good

Disliked: AC did not work in first room, we were quickly relocated. The second issue was that the fitted sheet did not fit the mattress and kept coming off in the middle of the night, the unfortunate part was that it took a total of 3 calls to reception to have it replaced for the following night. Staff was friendly but this was unfortunate. Other than that stay was good, we have stayed there before

Passable