Quality Inn Hermitage

Excellent, enjoyable

Liked: Staff was very friendly and helpful. 10 star rating,

Exceptional

It was great

Liked: Clean and convenient
Disliked: Don’t apply

Staff was friendly and helpful.

Liked: It was close to where I needed to go.
Disliked: Nothing.

We were very disappointed in...

Liked: Location
Disliked: Had to wait 10 minutes to check in. No one at desk. I said hello and still no one. I called the phone and then someone finally came around the wall. Mold on shower ceiling, bare drywall on one wall. Other walls all had peeling wallpaper. Toilet barely flushed.. Used the one down the hall to poop. Bathroom fan did not work and had a antiquated heat lamp. Breakfast was a joke. Pretty much bread products- bread/toast, bagels, waffles and 2 types of cereal. Only possibly good protein was in a breakfast sandwich that you had to microwave. No fresh eggs or breakfast meat.

Nice stay for a night...

Liked: The staff was very friendly and helpful. The location was good - very close to I-80. Good selection with the continental breakfast.
Disliked: The beds were a little too hard but not horrible. Not sure why pillows are not full size anymore. Our room in particular looked like it was being worked on (there was a bare wall with exposed screws) and the toilet had flushing issues but the lady at the desk said it would get fixed. Bathroom was very small.

Nice place to stay when...

Liked: Great price. Good location. Helpful staff. Restaurants nearby. Ongoing upgrades.

regretful

Liked: friendly staff
Disliked: dark dirty and dingy

Decent rooms, good amenities, friendly...

Liked: Clean, easy access off main road, close proximity to stores and restaurants, staff was very friendly! Rooms were ok, clean and bed was comfy.
Disliked: Rooms could use some updating. Toilet and shower drainage is very slow.