Name: Quality Inn Gulf Shores
Address: 213 W. Fort Morgan Rd, Gulf Shores, AL
Telephone: (888) 406-7656

excellent

Liked: friendly staff and clean environment. always had our towels stocked up.
Disliked: nothing. it was perfect

Our home away from home...

Liked: We stay at this hotel every summer for our Gulf Shores vacation. We LOVE this place! The location is superb - we like to stay a little bit away from the beach but still close to the action. Our room is always clean and put together well when we check in. The owners even will check with you periodically to see if you need extra amenities during your stay because they're on site working along side their staff! We won't stay anywhere but the Quality Inn when we vacation to our favorite spot!
Disliked: I wish there was still a jacuzzi/hot tub in with the indoor pool...but this is definitely NOT a deal breaker!

It was fair, I should...

Liked: Fair, the indoor pool was not nice at all
Disliked: The pool, problem with the plumbing, the shower was stiff and had trouble turning and the toilet leaked

Lazy

Liked: I liked I had somewhere to sleep n shower
Disliked: I didn’t like when I came to check in the white guy that work at the desk told me he don’t like explaining/doing separate card and that I should have put everything on one card . & told me that he already had a long bad day & don’t understand why people pay with multiple cards. I got offended but kept my composure

Exceptional

Good

Liked: Very nice lobby and pool! Perfect location
Disliked: The beds are very uncomfortable.

We enjoyed the quiet, clean...

Liked: Not far from beaches
Disliked: Quiet hotel and friendly employees

Exceptional

you get what u pay...

Liked: nothing
Disliked: fire alarm went off at 3am, shower head looked loose, floors were stained in 2 different places, but for the “price” it was okay.

Pros and cons

Liked: The staff was very friendly at least checking in. I cannot find anyone though when checking out to hand over my keys. The location is great and it has a breakfast but I did not try it. The parking is safe. And the place has a lot of potential if management took care of some other issues which I'll mention.
Disliked: First when I walked in the room it was extremely humid and they brought in a dehumidifier previously but it was filled up to the top and not working. When I pulled the sheets back there was hair under the sheets and they should probably retire the sheets that were on there because they were stained. I looked at the mattress and it was something you would find by the curb in the sense of the stitches are ripped and it looked like it came straight out of a home from the '80s and it felt like it too laying on it. The carpet, walls and doors need a good wipe down. The floors of the elevator are sticky. Overall it's a cleanliness issue.I kept smelling a strange smell while in my bed and I could not figure out where it was coming from and no it wasn't me. I think some type of smell was permeated in the mattress. The shower tub has been permanently stained and needs to be replaced. I get it, they have a huge amount of turnover but it doesn't mean we should have these type of problems. It was not horrible enough though where I needed to take pictures therefore I did not have any pictures to upload.