Quality Inn Ft. Morgan Road-Hwy 59, Gulf Shores

This is a great place...

Liked: I liked how close all the restaurants were. Basically walking distance! And also there is a Walgreens close by too.
Disliked: Honestly I don?t have complaints. I?m a bit of a health nut so I was hoping for hard boiled eggs for breakfast.

Disappointing

Liked: Staff was friendly
Disliked: Didn't have the things posted online as far as amenities! I was told that the pictures are from all locations.

Cheap Yet Pleasant

Liked: The staff was very kind and very helpful from the moment we checked in until the day we checked out. The beds were comfortable as well as the pillows. If I needed to book another quick trip to the beach, I would probably book with this property again.
Disliked: The shower/tub would drain very slowly so after we rinsed off from the beach there would be sand left over in the shower. The water would stand up, ankle deep and it would take about 5 minutes to completely drain after you got out of the shower.

Very nice

Liked: It was very clean and a nice stay and close to the beach where other family members were staying.

Fair

Liked: Comfy beds
Disliked: Staff, we ask repeatedly for a blanket and never got one bc they were taken and bc of the time of year they said they didn?t have any, not enough towels and wash clothes, house keeping didn?t make beds nor did they sweep the sand up off the floors we had to go to front desk and ask that the floors be swept, no outside pool, vending machines we out of almost everything

Won't stop me from staying...

Liked: There seemed to be a blood stain on the mattress, and the bathroom door didn't close properly. Otherwise the room was great.
Disliked: The blood stain on the bed. It may not have been a blood stain, but it looked like one. Otherwise the room was great.

Very poor

Liked: Close to location.
Disliked: I complained to the Manager on Saturday ( when he was finally in) about the fire alarm at 11:30 PM ( my wife could not go back to sleep that I wanted to tell him not the little lady a front desk on Friday that just looked at me with my complaint ) and he stated ?they knew who it was because the fire alarm panel lights up and indicate which room it comes from) it was a person in another room that was smoking ( the smoker was not run out? ) and he set the alarm by smoking ( I was told happens all the time ). I also complained being woke up at 4 o?clock in the morning on Saturday morning from a cigarette smell coming from my restroom the manager tells me we are on a common bathroom first and second floor in the room below must?ve been smoking! I said to him it?s obvious you can?t control the smokers and I expect a monetary relief on a miserable visit. He told me he would have to get with corporate to get me any relief and doubted they would do anything. The manager did tell me he would switch me to another room on my last day of staying there what a joke...at that point I reminded him of the placard note at the front desk that states ?if you get caught smoking in the rooms it is a $250 fine? Where?s my monetary relief if he fined the person on Thursday night that set off the alarm. As far as room cleaning all we got was towels and wipe down of the sink area beds were never remade sheets were never cleaned again and I had to chase up coffee supplies. I was a Choice member until after the stay I will look for someone else to invest my money in on vacations moving forward please except my huge no thank you for your service or your hotel in my future!