Probably will not return to...

Liked: Inside corridors.
Disliked: Not sure where to start, front desk staff hard to find when needed, excessive mold in initial room on toilet tank, moved to another room and TV volume had problems, key card had to be swiped multiple times just to get access every time, breakfast dry and overcooked, extremely dirty bathroom door.

Exceptional

Liked: Conveniently located to all the retail area if you need anything. Not set directly on the hwy road so you don?t hear streeet traffic which is awesome. Breakfast is nice Altho the coffee is weak. ? Beds are comfy and the pillows fluffy!
Disliked: Hairdryers are outdated and falling apart.

convenient

Liked: Room. Breakfast. Lobby. People.
Disliked: The bathroom needs an upgrade. Baseboard and the frame of the mirror were detached. By the way, internet didn't work during our stay.

Exceptional

Great for what we needed!

Liked: Good Location
Disliked: Facilities could be updated. The battery died on the room key device on our door...

Exceptional

Very poor

Liked: The room, hotel and the situation we were placed in through the night. Check the room before paying
Disliked: The hotel had an old odor through out the facility. We had to go out and buy odor freshener for the room. My wife got a headache from the smell. We were going to check out and cancel the stay just from that but we had already paid for the room. Next I will check the room before paying. We were scheduled to stay 2 nights but checked out the next day. The night horrific there was major argument that went on through night. They were loud and slamming doors. We slept in our clothes just in case things escalated to be more violent. Spoke to the staff next morning and it was as this was a normal thing. I asked about a refund as this was not suitable place to stay and what we experienced. Said to call when the manager would be in on Monday. I will be calling him as well as choice hotels as this was not acceptable.

Good

Ok for a one night...

Liked: We were in a good area, and the room was clean. The room was cool after we turned the air on!
Disliked: It was 98* in Florence when we arrived. The air had not not been turned on in our room, and we turned it on, and left. When we returned, the room was cool. No complaints on the room. The breakfast closes at 9, and everywhere else that closes at 10. We arrived at 8:35, and everything was gone except biscuits and gravy. The girl working there started putting what was left up at 8:40. Another guest called someone to complain.