Quality Inn Dundee

Disappointing

Liked: The location and staff were great.
Disliked: My first room was unmade, and they had to give me another room, which was out of toilet paper. My microwave was dirty as well as the toilet.

Good

Passable

Great staff, but I'll never...

Liked: The only three people I saw working there were amazing, perpetually doing their best despite a building that was falling apart around them.
Disliked: 1. The advertised exercise room was rusted out and unusable. 2. The advertised pool was also unusable. 3. The locks on the outside doors weren't working, so the building was open to anyone. 4. The lock on our room door stopped working partway through our stay, and we had to switch rooms. 5. I found someone's underwear in our hotel room.6. The manager promised us a discount considering all of the above, but he isn't responding to Booking's attempts to contact him.

Very dirty and smelled horrible!!!

Liked: Staff
Disliked: Dirty stained bedding, dirty carpet in and out of rooms, room and all areas of hotel smelled and were extremely hot with no air till you turned it on in your own room and waited for it to cool down!!

The stay met my needs...

Liked: it was good except the coffee machine was broken for 2 days so that I wasn't able to have coffee with the breakfast.
Disliked: I wasn't told that I would need to tell the front desk that I wanted fresh towels and the bed made daily.

Very good

Liked: Mandy allowed us to switch to better, quieter rooms. Thanks Mandy!

The stuff had no idea...

Liked: Nothing
Disliked: First of all they changed our room 3 times. Told us we could have adjoining rooms but never happen

Very good

Disliked: The AC unit was very noisy and we found a dog toy in one of the beds between the covers.