Name: Quality Inn Des Moines
Address: 4950 Ne 14th Street, Des Moines, IA
Telephone: (888) 420-1647

Liked: Rooms were clean, staff nice and breakfast was good.
Disliked: No air conditioning in the room. Pool was green.

Superb

Adequate at best

Liked: Free breakfast
Disliked: This hotel has seen it's better days-it's dated and dingy. The faucet in the tub leaked. The window shade wouldn't go back up after it was lowered. Not a great idea to have only one switch in the bathroom controlling the light and the fan. Very noise if you have to get up during the night and have to turn the light on (which also turns the fan on). No night light in the bathroom which would have solved that problem. Very noisy from the road traffic. Very difficult to get to due to the way the roads are set up.

Exceptional

Superb

Liked: Very nice and clean
Disliked: N/A

Superb

Pleasant

Liked: The staff was friendly and helpful.
Disliked: Someone had smoked in our room before we checked in so it was stinky. There was no food left when we went to go eat breakfast at 7:50am so we left and came back down about 15 minutes later. The food had been restocked but there were no plates.

Passable

Liked: Breakfast was empty. Not enough staff
Disliked: Cleanliness, staff

Very poor

Liked: Not much. There were a bunch of gas stations close by. Other than that it was pretty gross.
Disliked: Room was half cleaned. Food still on the floor along with wrappers. Smelled like cat pee. Human and dog hair EVERYWHERE. We left early and got an airbnb. Not worth it. Felt gross the whole time I was there.