Quality Inn Denver Downtown Guest Reviews
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2.3 miles from Denver centre |
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Sara Thu, 4 January 2024
Bad
Kristen Mon, 4 December 2023
Bad
Liked: A COMPENSATION BECAUSE I NEVER CHECKED IN STOOD THERE .
Disliked: They didn't let me check in when I needed to. I Ended up sleeping outside .
Heberth Sun, 19 November 2023
Very poor
Marlene Sun, 12 November 2023
Liked: the front desk people seemed to be doing the best the could
Disliked: i became illl and the staff refused to clean my roon my room
Denise Tue, 17 October 2023
Do not stay here rude...
Liked: Nothing.
Disliked: Motel had plumbing issues so they could not get us a room. Due to this they had us go to a different motel - we asked to stay close to our venue (Ball Arena) so we could get to our event on time but we were sent to one far away (over 30 mins) from the venue which we did not know until we started driving. Once we realized we called & requested a different motel staff was very rude & called the wrong one to set us up so when we got to where we thought we were staying they had no room for us. At this point we were told they could not accommodate us & we were being difficult (by asking to stay close to a certain venue which is why we even booked with them to begin with). Long story short we did not even stay in any room & had to drive home after the event we were attending. Staff (Pablo) was very rude. We have made several attempts to try & get a refund since we never stayed in any room but so far Pablo (who claims to be general manager) refuses to give us one, has continued being extremely rude, & will not give us anyone else to contact.
Denise Mon, 16 October 2023
Do not stay here rude staff plumbing issues
Liked: Nothing.
Disliked: Motel had plumbing issues so they could not get us a room. Due to this they had us go to a different motel - we asked to stay close to our venue (Ball Arena) so we could get to our event on time but we were sent to one far away (over 30 mins) from the venue which we did not know until we started driving. Once we realized we called & requested a different motel staff was very rude & called the wrong one to set us up so when we got to where we thought we were staying they had no room for us. At this point we were told they could not accommodate us & we were being difficult (by asking to stay close to a certain venue which is why we even booked with them to begin with). Long story short we did not even stay in any room & had to drive home after the event we were attending. Staff (Pablo) was very rude. We have made several attempts to try & get a refund since we never stayed in any room but so far Pablo (who claims to be general manager) refuses to give us one, has continued being extremely rude, & will not give us anyone else to contact.
Sammi Sat, 14 October 2023
dont book here. they will sell your room to someone else and tell you they cant house you right before your arrival (
Liked: dont know didnt stay they canceled my reservation as I got off the plane heading to them. and have been unresponsive to booking and myself for my refund.
Disliked: never stayed since they cancelled my reservation as I was on the way to the hotel leaving the airport. what I definitely dont like is how unresponsive they are to booking for my refund.
Sammi Sat, 14 October 2023
don’t book here. they will...
Liked: don’t know didn’t stay they canceled my reservation as I got off the plane heading to them. and have been unresponsive to booking and myself for my refund.
Disliked: never stayed since they cancelled my reservation as I was on the way to the hotel leaving the airport. what I definitely don’t like is how unresponsive they are to booking for my refund.
Linda Thu, 12 October 2023
Liked: The hotel staff and manager were rude and hung up on me several times. Just before check-in I was notified that the hotel had "plumbing issues" and were shutting down the entire place. They wanted to put me in a Super 8 motel which I refused
Disliked: EVERYTHING!!
Emma Fri, 6 October 2023
Bad