Quality Inn Cookeville Guest Reviews
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|2.0 miles from Cookeville centre|
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Maria Sun, 16 February 2020
Liked: The bed was good. And the breakfast was great.
Disliked: I payed extra for a hotel with a indoor pool but the water was cold and it was still advertised as a year around pool. Also the tub wouldn't drain and was dirty and the bathroom door wouldn't latch.
Wallace Sun, 16 February 2020
Disliked: Pool was closed again.
Jennifer Sat, 15 February 2020
Liked: Clean an kid friendly.
Disliked: So I understand things happen. But the main reason I booked the room was for a heated pool and the heater was broken when we arrived. So the pool is cold for the kids.??
Anonymous Sat, 8 February 2020
Courtney Sun, 26 January 2020
Tiana Fri, 24 January 2020
Disliked: They took the 83 dollars out of my bank account and took cash and the 83 dollars hasn't been returned to my bank account when I was told it would be put back on there no later than Wednesday.
Jason Sun, 12 January 2020
Liked: It was nice clean room real quiet
Kenneth Sun, 15 December 2019
Anonymous Mon, 9 December 2019
Liked: The facility was clean and well kept.
Disliked: I booked a double queen room for 2 adults and 2 children. When we got to the room it was a single king bed. The hotel was booked and couldn't move us to a room with 2 beds.... told us it was between us and booking.com... I had to go buy an air mattress so we all had room to sleep!
Anonymous Fri, 6 December 2019
Disliked: Rooms smelled bad. Indoor pool was closed due to no heat. The customer service by all management and front service employees were very rude and disrespectful. Breakfast was cold and when I mentioned it to the staff they said he was trying to keep the burners going. When they close for breakfast, they close everything down even when you're still sitting in the there.