Quality Inn & Conference Centre, Orillia

The hotel was quiet. Was tidy but not as clean as it could have been. Wasn't vacuumed; could tell the mattress was old. It was supposed to be renovated but just looks like the room was repainted, not upgraded. Don't give you any more amenities in the room than they feel necessary. Probably look for a different place to stay next time.

Liked: Quiet; tidy.
Disliked: The key card not working after being out for the day.

Liked: Great staff and service!

It was okay

Liked: The hotel and room were nice and comfy
Disliked: The smell of the room. It smelled like cigarettes

Good

Snowy visit

Liked: The price. There's also a pool and hot tub
Disliked: We got here in a snow storm, this isn't the hotel's fault but theres quite a Hill to get in and out of the hotel and due to the snow and my tires, the experience wasnt fun. But again not the hotels fault. Get snow tires friends :).

Very good

Exceptional

A disappointing experience - from...

Liked: The front entrance of the hotel is nicely decorated.
Disliked: There were a few issues - initially when we arrived we were surprised to find that even though we had booked 2 rooms (for 4 adults and 2 children), only one room had gone through with the booking. The hotel staff were friendly enough to accommodate us with another room at such short notice, but unfortunately the room had to have a different arrangement to the one we had initially booked (we had originally booked 2 rooms with 2 queen sized beds). As an alternative, we were given a king sized room with a cot for the additional child to sleep in. The cot had rubbish in it (lollipop sticks) and the bedding was dirty. We asked for a different room at this time but unfortunately the only one available was in a different block of the hotel, not ideal for our party of 6. Furthermore, we were surprised that our final bill was more than we thought it would be as per the website booking.com. With regards to other disappointments at the hotel - the breakfast was very poor compared to other Quality Inns we have stayed in --particularly the fact that there was no hot water for tea, and we had to ask the person working for some, which day after day, tasted like coffee. And finally, the the work-out room had faulty equipment which not only is dangerous to the persons using it, but also disappointing in the fact that it was unusable. Lastly, after having used the pool, we smelled like chlorine for days.